Back

Genesis of Highland Park - Service Center

Highland Park, IL

4.4
23 Reviews

23 Reviews of Genesis of Highland Park - Service Center

Sort by
June 21, 2025

did not clean the interior. .when I complained they vacuumed but did not clean rest of interior. More

by LEONARD7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service people
June 20, 2025

Very responsive, excellent work, kept me well informed. Very pleasant atmosphere to wait and very pleasant folks More

by glehnertz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Kirkland
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2025

The staff was ready with the loaner when I arrived. The work was done professionally and on time as promised. More

by KGRACEJONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amara and Kevin in service
June 18, 2025

Prompt, polite and timely service. The staff and the waiting room were excellent. This was my first service visit after a new car purchase from the dealership. More

by mfinley007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2025

Nice people to work with, I would recommend them to family, friends and anybody interested in getting a Genesis More

by robert@ggaccounting.com
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Losuriello
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2025

Kevin did a good job of handling our problem in a very thoughtful way and was responsive to our calls for updates More

by fredschomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin in service
June 03, 2025

I was extremely pleased on the service I received. Kevin kept me posted the entire time my car was there. I will definitely be a customer for life. I love Genesis!! More

by SAZ3320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
May 30, 2025

Staff is amazing and so helpful , I will be doing all my business with the team More

by daumer.scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yaniel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

They stepped up to the plate and delivered. Made the wrongs right!!! And exceed my expectations. More

by JCZDMZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Losuriello
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

I was late but they took me anyway. Very good and thorough .service . I live in Wisconsin and they failed to tell me that they had moved the service center so I was late. They do a grea More

by DWIGHTPALEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yaniel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.