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Genesis of Milwaukee

Waukesha, WI

4.4
1,607 Reviews
The Genesis lineup is graced by three elegantly and expertly crafted sedans: the G70, G80, and G90. Each features the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience.
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1583 E Moreland Blvd

Waukesha, WI

53186

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Showing 1,607 reviews

March 01, 2024

Great experience, lots of inventory to browse on the lot. Xander, my sales person was wonderful to work with. Responsive and thorough. Overall a great experience from the first time I walked in to the financ More

by Eric Kirkhofer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Tessmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xander Gawin
Mar 01, 2024 -

Genesis of Milwaukee responded

Hi Eric, we are confident you will always receive nothing but the best at our dealership. Your experience is our priority! Thank you for the great rating and please come back to see us again.

December 12, 2023

Sold a certified pre owned vehicle with a tire that had a plug done and was leaking. They do not complete the required inspections for a certified pre owned vehicle. More

by mariah_riehl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Himmy
Dec 13, 2023 -

Genesis of Milwaukee responded

Hi there, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (262) 547-0031 when you have a chance. Thank you, and we look forward to hearing from you.

July 10, 2023

Boucher Hyundai is a fabulous dealership with very friendly and knowledgeable sales staff and managers. Dade was my sales person and he was great to work with from looking at cars to delivery. He expl More

by Jmurray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dade Moehlenpah, Ryan Fitzsimmons, Chris Baker
Jul 10, 2023 -

Genesis of Milwaukee responded

Congratulations on your new purchase! Thank you for sharing your experience with Genesis of Waukesha. We're thrilled to hear that you found your experience with Dade to be a positive one. We appreciate your business and hope to see you again soon!

June 24, 2023

Booked an appointment to test drive a gv70 and received a confirmation for a morning test drive at around 9:15 ….when I got there they told me they had no gv70’s for me to test drive! Why did I go to the tr More

by Rob
Recommend Dealer
No
Employees Worked With
Himmy Pathak
Jun 29, 2023 -

Genesis of Milwaukee responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Rob, please feel free to contact Chris Baker, General Manager, at 262-522-1000 directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

May 23, 2023

I could not recommend their service dept. more highly. I just got a new G70 and for some unknown reason one of the tires was an older tire that didn't match the factory tires and the wheel ha More

by DrNotes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Tessmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023 -

Genesis of Milwaukee responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 10, 2023

I am honestly extremely disappointed in the service experience here. The lack of communication is astounding. I brought my G70 in to get it repaired under warranty on Friday 02/24, picked up a loaner a More

by dustinjp96
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex
Mar 16, 2023 -

Genesis of Milwaukee responded

We're sorry that you didn't have a completely satisfying experience. Would you mind reaching out to us directly to discuss? We'd love the opportunity to learn more and try to turn this around for you. Thank you for your time, and hopefully, we can get to the bottom of this. Rick Day, Service Manager 262-522-1000

March 07, 2023

We were interested in trading our '15 Genesis in on a GV70. We worked with, and had interactions with two reps at Genesis of Waukesha, both were very professional to work with. The end result of which More

by Dennis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Tessmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darlene Larsen.
Mar 08, 2023 -

Genesis of Milwaukee responded

Thank you so much for choosing Genesis of Waukesha! Congrats on your new purchase, Dennis, and let us know if we can further assist!

October 11, 2022

never fixed my problem 3rd time they tried. what else is there to say. will try somewhere else asked for a car wash. "Too Busy" More

by MPECKMAN628
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alex Hanson
Oct 15, 2022 -

Genesis of Milwaukee responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Please give us a call so that we may discuss your issue further. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Rick Day, Service Manager 262-522-1000

Oct 18, 2022 -

MPECKMAN628 responded

Fix the dam thing I> still have a nav system that that is not working

September 12, 2022

The dealership was clean and offered snacks and beverages. The sales people are very helpful and friendly. I highly recommend Gordy Bouchet Hyundai in waukesha Wi. More

by Tanya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Tessmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

Genesis of Milwaukee responded

Thank you so much for your kind words, Tanya, and for taking the time to leave us this wonderful feedback!

September 11, 2022

Just moved to the area and completed my first visit to Genesis of Waukesha. The maintenance team is very helpful and efficient. They walked me through exactly what maintenance was needed and what was su More

by alh0701
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Tessmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Genesis of Milwaukee responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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