Gentilini Ford Inc.

Great experience! Worked with David Sage who made sure we got exactly the Explorer we wanted and who kept us informed of the progress throughout the entire process. Gr Worked with David Sage who made sure we got exactly the Explorer we wanted and who kept us informed of the progress throughout the entire process. Great customer service and people who really care. Will definitely buy my next Ford from here More

If I could give 0 stars for customer service I would…My family and I had been going to Gentilini for years until recently. I setup a Ford service appointment to have some warranty work done on my pickup. T family and I had been going to Gentilini for years until recently. I setup a Ford service appointment to have some warranty work done on my pickup. The woman on the phone who scheduled the appointment weeks before assured me that the work would be covered under my extended warranty program. Therefore, I would only be required to pay a deductible to have the issue fixed. Upon my scheduled appointment, I was rudely contradicted numerous times by the gentlemen at the service advisor desk. He claimed that it was my responsibly to “know” that the woman(“cashier” as he put it) I spoke to and the service advisors do not communicate about scope of work and therefore have no knowledge of how many hours the job may take to complete.. Why then does Gentilini allow so called “cashiers” to schedule appointments and answer phone calls????? The very disrespectful gentlemen implied that I was at fault for being misinformed by THEIR OWN EMPLOYEE!! The so called “service advisor” said he would gladly “take” my 100 dollar deductible but would likely charge me more later upon discovery.. I refused the service and my family will never be using them again for sales or service on my current or future vehicles based on the very poor customer service experience and disrespectful attitude by this service advisor. More

I would just like to Thank Dave Sage for his help in buying my car. I was a little nervous cause its the first car I bought on my own and he was great, I felt very comfortable with him and he showed me buying my car. I was a little nervous cause its the first car I bought on my own and he was great, I felt very comfortable with him and he showed me everthing about the car and got me a great deal. He was very friendly also. Thank you Dave, I love my new EchoSport. More

I dealt with Dave Sage and this was the best experience I’ve ever had purchasing a new car. I did not feel I had to haggle over price as I was pleased with everything Dave did and he was upfront with me on I’ve ever had purchasing a new car. I did not feel I had to haggle over price as I was pleased with everything Dave did and he was upfront with me on everything. Great buying experience!! More

Walked in the dealership with my wife and asked for our salesman, Reef Gentilini, as recommended by my cousin. We couldn't have been more pleased with the knowledge he had about EV's. We bought the 2021 M salesman, Reef Gentilini, as recommended by my cousin. We couldn't have been more pleased with the knowledge he had about EV's. We bought the 2021 Mustang MachE4 and are totally satisfied with the looks and handling of this vehicle. Before leaving the dealership, my wife and I sat in the front and Reef was in the back. He reviewed all the options as I did the hands-on review on the touch screen. I'd recommend Gentilini Ford/Chevrolet and Reef to anyone interested in buying new or used. More

Who thought car buying could be a laid back experience? I now can because of the help of Jason Hunter in buying my first car from a dealership. In these hard economic times they were able to help me get in I now can because of the help of Jason Hunter in buying my first car from a dealership. In these hard economic times they were able to help me get into a payment that makes sense for me. And NOT ONCE did I feel pressured into buying a car that wasn't absolutely right for me. Jason and those at Gentilini have made themselves a customer for life! More

Purchased pre-owned vehicle from Gentilini Ford. Helpful, knowledgeable, and friendly service. This was not the first vehicle I have purchased from Gentilini Ford. If I am shopping again I inten Helpful, knowledgeable, and friendly service. This was not the first vehicle I have purchased from Gentilini Ford. If I am shopping again I intend to keep them in mind. More

My family and I are extremely grateful for the all the help and outstanding service. Gentilini was the only dealership around willing to buy my leased 2020 Tundra and gave me a very generous deal for it. help and outstanding service. Gentilini was the only dealership around willing to buy my leased 2020 Tundra and gave me a very generous deal for it. It was a pleasure working with Dave Sage! His help and guidance was beyond appreciated! While shopping on a budget he me into a brand new 2022 Bronco Sport, that myself and my family are overly pleased with. This is my first experience shopping at Gentilini and I wish l would have done it sooner. In the near future I will be market for a new truck and can’t wait to go back to Dave! Thank you for the best car buying experience and I look forward to doing business again soon !! More

Bought a Mustang Mach-E from Gentilini Ford after a long search. They had the model and color we were looking for. It was great working with Dave Sage. He had excellent communication, was very knowledgeable search. They had the model and color we were looking for. It was great working with Dave Sage. He had excellent communication, was very knowledgeable and easy to work with. He made the process of purchasing the car very smooth and pain-free. We were working on the day of the delivery and the dealership was a few hours from our home. Dave drove down with his son, on his day off, to deliver the car personally. Everything was is excellent condition. He then took the time to go over the features of the car and the paperwork. Looking forward to work with them in the future and highly recommend this dealership. More