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Penske Buick GMC - Service Center

Shillington, PA

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40 Reviews

40 Reviews of Penske Buick GMC - Service Center

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February 26, 2024

While there, my husband even commented who awesome your service is. Andrew is wonderful and keeps me updated for next service due and even how to approach them by adding a piece of a large 100k service More

by candy.roche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew in Service gets 5 stars!
September 15, 2022

Thanks for backing up your zilon protection (lou) I appreciate it. Again thanks for a good job Penske. More

by Stevenhiester61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Fryberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou
July 14, 2022

If the choice was given, this shop should get 0 stars. They misdiagnosed my 2012 buick verano and charged me 442.23. I pick my car up and the check engine light comes right back on, ONE BLOCK from penski More

by Jessica
Recommend Dealer
No
Employees Worked With
Andrew
May 26, 2022

I always have a great experience at Penske! The staff are very friendly and accommodating. I have gotten my regular services completed there, body shop work, and detailing. They never disappoin More

by Naomi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Eisenhower
August 29, 2021

I have been taking my vehicles there for the past 10 years, even when I worked as as a service manager at another dealership. I always owned a Chevy or GMC and trusted the professionals at Geoff Penske More

by Rkonemann7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Eisenhower
January 16, 2020

Awesome Sales and Service I always have a great experience here whether its buying a new car or having a vehicle serviced. They care about the customer not the bottom line and More

by phibro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joy Page
September 30, 2019

Great service! Employees are just amazing! I was greeted immediately by all the service staffs I Love coming there. Always welcomed with a smile and good coffee. More

by Neudis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Mcewen , Andrew Eisenhower, and Yaniret Medrano., Joy Page
September 27, 2019

The best service department around!! Geoff Penske Buick GMC is the only place I trust to service my truck Paul And Andrew are very easy to deal with! Very nice dealership. More

by Gmcguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Mcewen Andrew Eisnhower
September 27, 2019

Fabulous Service Everytime I've been buying and servicing my vehicles here for over 10 years and have always received excellent service! I wouldn't go anywhere else! More

by Cat's Meow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Popescu
May 07, 2019

Simple The mechanic who tried in vain to diagnose my failing starter couldn't even tighten things he took apart. I was in PA on a roadtrip from MI when my s More

by BogeyBoy15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sales managers name is not on list of service people offered. Pretty sure his name was Eisenhower.6
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