Gerald Subaru of Naperville

Gerald Subaru of Naperville got me in for a last minute service appointment more than a week earlier than Grand Subaru could. They started on time, finished the work promptly and got me back on the road ag service appointment more than a week earlier than Grand Subaru could. They started on time, finished the work promptly and got me back on the road again. Thanks Gerald Subaru! Consider me a convert 😉 My manual transmission Impreza had been sporadically hesitating/stuttering during acceleration since I bought it new (from Grand, mind you) but it didn't feel reproducible enough to waste my time at a service department. Sometimes it felt like I was getting rear-ended when I pressed the gas. GERALD was able to get me in nearly a full week earlier than Grand to do the Subaru recommended ECU reprogramming (TSB 09-77-21R). So far, it feels like an improvement. Patricia 🥰“Trish” 😍Svizzero went the extra mile💯🤩⭐️🌟 as my service advisor to explain what was happening to my car and worked with me on the invoice. Literally, I have never in my life been this impressed by a dealer service department ✔️. I may even come back here for a oil change. 🤣 More

This is our 4th Subaru purchase from Gerald Subaru - and our first purchase from Jesse Bush. Every sales experience we've had at Gerald has been outstanding - and our experience with Jesse was even better. our first purchase from Jesse Bush. Every sales experience we've had at Gerald has been outstanding - and our experience with Jesse was even better. He was knowledgeable, patient with us, never pushy, and extremely helpful with the delivery of our new Outback. We continue to highly recommend Gerald - and won't hesitate to recommend Jesse! More

Leo is the Best salesmen there is! ! 100% took care of my senior mother and was patient with her and understood her needs and wants and just wanted to be sure she got what she wanted/ne ! 100% took care of my senior mother and was patient with her and understood her needs and wants and just wanted to be sure she got what she wanted/needed and nothing more, he didn't push her into anything he truly cared about her as a customer over a dollar sign. If you want an honest dealership, sales person you can trust Leo! He is great!! thanks so much Leo! I will be there when I'm am ready to give up my car for a new one! More

I was very pleased with the service that I received at your dealership and the people that I work with!! I just wanted to say thank you so very much Megan and Tony for all of your help!!! your dealership and the people that I work with!! I just wanted to say thank you so very much Megan and Tony for all of your help!!! More

Abid has explained clearly about the Subaru forester sports model features and differences with other models of the forester. Which has helped me in choosing sports model. He was kind and answered all o sports model features and differences with other models of the forester. Which has helped me in choosing sports model. He was kind and answered all our queries very patiently. More

Abid is a very knowledgeable and friendly. After he heard our requirements, we tried several vehicles with no pressure. Abid found the perfect one for us. This is the second time that we bough After he heard our requirements, we tried several vehicles with no pressure. Abid found the perfect one for us. This is the second time that we bought from Abid at Gerald. Always a pleasant experience. More

Ubaldo was awesome to work with n no pressure at all and actually listened to what I was wanting n needing…. this is definitely not ur typical dealership they made everything easy n no games at all… it was actually listened to what I was wanting n needing…. this is definitely not ur typical dealership they made everything easy n no games at all… it was definitely worth the drive out there….. they will definitely have my business for a long time… More

Megan was awesome! She had several cars lined up for me to test drive when I got to the dealership. She was super patient when I was being indecisive and she went above She had several cars lined up for me to test drive when I got to the dealership. She was super patient when I was being indecisive and she went above and beyond to make sure I got to take the car I chose home that night. More

I have not purchased a new car in over 15 years. I had many questions and concerns about the buying process, but Megan was professional and knowledgeable. I could not have had a better guide durin I had many questions and concerns about the buying process, but Megan was professional and knowledgeable. I could not have had a better guide during this process. I have found all the staff at Gerald Subaru to be friendly and helpful. More

Gerald Subaru of Naperville went above and beyond from the start of processing paperwork all the way up to the delivery of my parents new Forrester to their residence. Could not be be satisfied 10 +++++++ the start of processing paperwork all the way up to the delivery of my parents new Forrester to their residence. Could not be be satisfied 10 ++++++++ More