Back

Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

Directions

By Type

3,072 Reviews of Gerald Subaru of Naperville

July 28, 2018

Best Car Buying Experience Gerald Subaru is approximately 90 miles from my home in Roscoe, but it was definitely worth the drive. Working with Jesse was a real pleasure! More

by Mikel
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush, Cynthia Barratt, Tim Murray
Jul 29, 2018 -

Gerald Subaru of Naperville responded

Thank you so much for taking time out of your day to share your truly exceptional experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Alec McKean - General Manager

July 28, 2018

Great place to buy your car Friendly and knowledgeable, stayed LATE so I could drive my new Subaru that night. Jesse Bush is exceptional-caring and willing to go that extra mile. More

by PA2014
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Jesse Bush
Jul 29, 2018 -

Gerald Subaru of Naperville responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a truly exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Alec McKean - General Manager

July 28, 2018

Great Experience I really appreciate the care that was taken to make sure my husband and I were comfortable and knowledgeable about our new car before we drove away. More

by Cheryl
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Jesse Bush
Jul 29, 2018 -

Gerald Subaru of Naperville responded

We appreciate you for letting others know about your truly exceptional experience! If you ever need anything in the future, please don't hesitate to let us know. Sincerely, Alec McKean - General Manager

July 27, 2018

Grateful for everyone's help at Gerald Subaru of Naperville! I recently purchased my first vehicle with Gerald Subaru of Naperville. Michael Price assisted me through every step of the process to make sure I sta More

by sunflower79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price, Tim Murray
Jul 29, 2018 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Alec McKean - General Manager

July 26, 2018

Eddy, Nino, and Tim Murray all did a fantastic job! I came in expecting to leave with numbers that would not fit my budget. Little did I know I was going to be set up with a great sales consultant; Eddy More

by JoeyVee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nino McMorris, Eddy Orellana, Tim Murray
Jul 26, 2018 -

Gerald Subaru of Naperville responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Alec McKean - General Manager

July 26, 2018

Ehab is awesome My wife stopped into Gerald after work to get an idea of what was available, & Ehab was so helpful & informative that she called me & said she found o More

by Gratefldiver
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Ehab Aref, Jon Thongphadith
Jul 26, 2018 -

Gerald Subaru of Naperville responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, Alec McKean - General Manager

July 25, 2018

I am completely satisfied with the visit Very friendly staff, pleasant atmosphere, available, explain all the nuances and try to help you meet your needs. A large selection of cars and option More

by Vadex15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Jul 25, 2018 -

Gerald Subaru of Naperville responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your truly exceptional review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Alec McKean - General Manager

July 25, 2018

Awesome Subaru Forester Buying Experience! We are normally not the ones who write reviews unless our experience with the purchase is phenomenal. And that's how we would describe our recent purc More

by SuAg18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Kelly Thomas, Leo Katsnelson
Jul 25, 2018 -

Gerald Subaru of Naperville responded

Thank you for leaving us this truly exceptional review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, Alec McKean - General Manager

July 24, 2018

My 2018 Subaru Outback My new 2018 Subaru Outback is awesome to drive and I thank Gerald Subaru of Naperville for helping my family get this vehicle. Ehab Aref and Tim Mur More

by Louie B
Recommend Dealer
Yes
Employees Worked With
Ehab Aref, Tim Murray
Jul 24, 2018 -

Gerald Subaru of Naperville responded

Thanks for the truly exceptional review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Alec McKean - General Manager

July 24, 2018

My First Subaru Russell was extremely helpful with helping me pick my first car. He was also very patient when I started to get those first-time-buying-a-car nerves. More

by Cookie.O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Russ Harris
Jul 24, 2018 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Alec McKean - General Manager

...
186
...