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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

July 24, 2018

Once we knew what we wanted Russ got it taken care of quickl The Gerald dealer we found an excellent selection of cars, a team of people truly interested in helping us get the right vehicle and the administrati More

by Jimbev1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Russ Harris
Jul 24, 2018 -

Gerald Subaru of Naperville responded

We appreciate you for letting others know about your truly exceptional experience! If you ever need anything in the future, please don't hesitate to let us know. Sincerely, Alec McKean - General Manager

July 24, 2018

Anna, our salesperson, was very knowledgeable and thoughtful It was a great overall experience! Anna took her time and answered all of our questions. She was very thorough. We are very pleased with our new car. More

by ProudDad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Smith, Ehab Aref, Tim Murray
Jul 24, 2018 -

Gerald Subaru of Naperville responded

Thank you very much for taking the time to leave us this truly exceptional review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Alec McKean - General Manager

July 23, 2018

Great Service! Awesome people! Very easy to work with. I was in and out of the place with a new car in less than 45 minutes. They had everything ready and were excit More

by kmoro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Eddy Orellana
Jul 23, 2018 -

Gerald Subaru of Naperville responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Sincerely, Alec McKean - General Manager

July 23, 2018

Great experience Very friendly staff.. Ehab was great to work with. He did everything to get what I wanted and the price too. Would recommend him to everyone.. More

by Dknow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nino McMorris, Ehab Aref
Jul 23, 2018 -

Gerald Subaru of Naperville responded

Thanks for your outstanding review! I'm very happy to hear that Ehab was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Alec McKean - General Manager

July 23, 2018

my experience with subaru everyone at the dealership was very polite and friendly. They were able to answer any questions i might of had, and they made me feel very comfortable More

by nissangirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pryor, John Petrie
Jul 23, 2018 -

Gerald Subaru of Naperville responded

We appreciate you for letting others know about your truly exceptional experience! If you ever need anything in the future, please don't hesitate to let us know. Sincerely, Alec McKean - General Manager

July 22, 2018

Anna Smith is Fantastic. Anna Smith was very helpful answering questions about the Impreza. She helped me purchase a great car. She did a great job! Ehab also helped answer qu More

by SubaruFanGirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Smith, Ehab Aref, Tim Murray
Jul 23, 2018 -

Gerald Subaru of Naperville responded

Thank you so much for the nice review! It’s delightful to know that Anna, Ehab and Tim did a great job in assisting you during your experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Alec McKean - General Manager

July 22, 2018

Purchase of 2017 Subaru Forester All six of my last car purchases have been Subaru's. The salesman this time was Russ Harris who was most pleasant to work with. He and sales manager More

by dick&louise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Harris, Jon Thongphadith
Jul 23, 2018 -

Gerald Subaru of Naperville responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Alec McKean - General Manager

July 21, 2018

Overall solid experience I'm basing this off of experiences at two different dealers where we've purchased Subarus in the last 4 years. Overall, both experiences were very so More

by tdahl824
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abid Khan, Tim Murray
July 20, 2018

Great service and support First time buyers and new to the area, but had a Fantastic experience, and would purchase from Jesse at Gerald again. Very friendly and helpful. W More

by cr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Jul 23, 2018 -

Gerald Subaru of Naperville responded

Thank you for the feedback! We are happy to hear about your positive experience at Gerald Subaru of Naperville, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Alec McKean - General Manager

July 20, 2018

Awesome!! Great job! Excellent service. Everyone was nice to me. Sales person, Mr. Jesse Bush, he offered me great deal with nice used car. It was first time to More

by 012198usa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Jul 23, 2018 -

Gerald Subaru of Naperville responded

Thank you for your review and for your recommendation. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Alec McKean - General Manager

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