Germain Honda of Ann Arbor

Blow away Kristal Smith was first class , one of my best experiences car shopping ever !!! Beautiful personality I was blown away by how friendly your staff was Kristal Smith was first class , one of my best experiences car shopping ever !!! Beautiful personality I was blown away by how friendly your staff was . I cant wait to come back in with my wife to select a car . More

I bought a new Honda Mr. Evan Carrier who helped me select the Honda Accord V6 is very knowledgeable and willing to do all the inquiries for the potential customers. He ap Mr. Evan Carrier who helped me select the Honda Accord V6 is very knowledgeable and willing to do all the inquiries for the potential customers. He appears to be a low-keyed but very helpful salesperson. Germain Honda was able to get the car I wanted from another dealer in the same day. Other persons, the managers, I met were all very friendly. It was a pleasant experience. More

Heather at Germain Honda We recently purchased a car from Germain, and luckily Heather DeFoe came over to assist us when we first arrived at the dealership. Heather was consis We recently purchased a car from Germain, and luckily Heather DeFoe came over to assist us when we first arrived at the dealership. Heather was consistently helpful and pleasant during our subsequent visits while we were comparing couple other vehicles at different dealerships. She was knowledgable and provided useful information about the car, price, financing, etc. without ever being pushy. Overall, a very easy and satisfying car purchase experience. We will highly recommend Heather and Germain Honda to our friends and family. More

Great car, excellent price & Heather DeFoe Just bought a Honda Certifiied Odyssey from Germain. I never imagined I would be saying this, but the entire experience was pleasant and enjoyable. Th Just bought a Honda Certifiied Odyssey from Germain. I never imagined I would be saying this, but the entire experience was pleasant and enjoyable. Thanks to Heather we were more excited about the car than tensed about the car buying experience. The service was great and all the staff that I talked to were polite, not pushy at all and very helpful. Heather made us feel at ease, had the paperwork and car ready before we even got there and followed up on the next day to confirm if I was happy with the car. More

Heather was wonderful to work with. Even though she was very busy during the times we were there, she was an extremely capable multi-tasker and always made us feel that we were important to her. She was n very busy during the times we were there, she was an extremely capable multi-tasker and always made us feel that we were important to her. She was never pushy. She was friendly and honest and helpful. And kinda funny! I would definitely recommend Heather to my friends. :-) More

Very good experience.. I recently purchased a car from Germain and was treated very well. I worked with rob and was very happy, when rob was not there I was helped by Jeff, the gentlemen that sits next to Germain and was treated very well. I worked with rob and was very happy, when rob was not there I was helped by Jeff, the gentlemen that sits next to him. Even though I was not buying the car from Jeff he still treated me like I was his own customer. When it came to pricing Jason the sales manager introduced himself and helped us finish up the sale with a very fair price. Will send my friends to Germain. More

Purchasing a new car can be both time consuming and stressful. Before I stepped into any dealership I did my research on a few makes and models. I made my choice on a Honda Civic based on trade journal stressful. Before I stepped into any dealership I did my research on a few makes and models. I made my choice on a Honda Civic based on trade journal ratings, owner reviews and my past experience. I also did research on fair market pricing and dealer costs. I made a list of 4 dealerships that I would visit and get prices from. After making trips to the different dealerships I ended up purchasing my vehicle from Germain Honda for the following reasons. As I entered the dealership I was quickly greeted in a friendly manner. I gave Evan the information on the vehicle I was interested, he actively listened while I spoke. He answered all my questions, he gave me exactly what I asked for in the time frame that I asked. I was introduced to the sales manager as well as a few other employee.s Each staff member listened while I spoke and gave me the information I requested in a honest, direct manner. It was obvious they wanted my business but they did not pressure me for the sale as did other dealerships that I visited. In addition to the great customer service they also came in with the lowest price! I completed my shopping for my car in one day and I know I got a great deal on a great car. Evan and the staff stayed after hours to complete the sale so that I could drive the vehicle home. I have purchased a few new cars in my lifetime, this was by far the best purchase experience to date. More

Luis, Jason, and Jonathan were all very helpful and friendly. Luis listened carefully to what we wanted and made suggestions that would help us get the Civic we wanted at the best value possible. He friendly. Luis listened carefully to what we wanted and made suggestions that would help us get the Civic we wanted at the best value possible. He and Jason gave us a great deal on a 2013 Honda Civic EX. Jonathan did a great job presenting us with financing, extended warranty, tire protection, and gap insurance options, but he did not give us the hard sell. He also understood why we preferred to finance with our credit union. Luis did a great job tutoring us on all the car's features when we came to pick it up. Jason checked in with us several times to make sure that we were satisfied throughout the purchase process. We felt that all three of them worked hard to make the purchasing process as enjoyable and stress-free as possible. More

I just wanted to say it was a great experience and was surprised by the total commitment of your team. Right down to picking us up at our house. Thanks Cecile Gale surprised by the total commitment of your team. Right down to picking us up at our house. Thanks Cecile Gale More

This was our first time visiting Germain Honda and it was a very pleasant experience. Luis helped us select the perfect vehicle for us. What I noticed and what stood out during the various times at Germain a very pleasant experience. Luis helped us select the perfect vehicle for us. What I noticed and what stood out during the various times at Germain was the teamwork among the employees. I was in sales before I retired and it was enjoyable to watch the interaction. When Luis was busy with another customer, Jason stepped right in. When both were not in the showroom, Corky asked if she could help and even though it was not her sale, she went out of her way to help us. I was in sales before I retired and it was enjoyable to watch. Don helped us with a question concerning a specific operation of the vehicle and Ric closed out the paperwork. Thanks, Don More