Germain Honda of Naples
Naples, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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I purchased a new 2014 Honda Accord (my first car) from Seref and the friendly folks at Germain Honda. Seref has sold four Honda vehicles to our family. We will always return to purchase a new Honda from S Seref and the friendly folks at Germain Honda. Seref has sold four Honda vehicles to our family. We will always return to purchase a new Honda from Seref. When I go see Seref about a car to buy I do not feel as if I am talking to a "salesman." I am talking to family!! Seref has become a part of our family through the relationship that we have developed from buying Honda cars. Seref will actively listen to your concerns and will do his utmost best to achieve your wants and desires, while attaining an obtainable goal. He will not set you up for disappointment nor will he pretend to hear you or sell you something that you really do not need. Seref has the best personality of any one I have met. I personally look up to Seref as a role-model! I am sadly moving away from Naples, Fl to Marion, IL, but I will come back to Naples, FL to buy my new cars from Seref. Seref sets the perfect example for going above and beyond for his customers and believes wholeheartedly about taking care of the customers and their needs. Seref is very personable and very easy to get along with. He will spend his time and not make you feel rush or pressured into buying a car. He gives you time to make a decision and room to ask questions. He will answer your questions accurately. Seref is very knowledgeable about the cars that he is selling and by the off chance he does not know something he will find out for and get back with you very promptly! Seref in my opinion is one of the best salesmen I have ever met!! I could go on about how great Seref is, but I will end in this. If you are buying a Honda car go see Seref, he will treat you right and you will feel like a winner coming home from the dealership!! Thank you so much for all you have done Seref!!!! More
Mr. Denizeri was excellent! His professional manner, knowledge of the cars, friendly understanding communication skills made for a very pleasant experience. He also appeared to have our best interest i knowledge of the cars, friendly understanding communication skills made for a very pleasant experience. He also appeared to have our best interest in mind and was honest and forthright. In addition, the financial, paperwork, transactions handled by Mr. Amory was efficient and painless. We would definitely recommend this dealership and specificily Mr. Denizeri to our friends and family. Linda McFadden More
Dalia was great to work with! We had a wonderful experience and she went above and beyond to get us in the perfect van! We will definitely recommend Dalia and Germain Hondamtomour friends and family experience and she went above and beyond to get us in the perfect van! We will definitely recommend Dalia and Germain Hondamtomour friends and family! More
Karen did a great job assessing my needs and meeting my requirements. She followed up well and made the overall experience as pleasant and fast as possible. Thanks, Karen! requirements. She followed up well and made the overall experience as pleasant and fast as possible. Thanks, Karen! More
John was very knowledgeable of the product. Also he was courteous & knew the customers needs, replied when he said he would. I believe John is a great asset to Germain Honda. It was pleasure doing busine courteous & knew the customers needs, replied when he said he would. I believe John is a great asset to Germain Honda. It was pleasure doing business with him. Mike & Patti Smetanka More
I looked online for Honda of Naples and what they were I looked online for Honda of Naples and what they were offering. I made an appointment to go and see the 2013 Honda's. I was greeted at the door an I looked online for Honda of Naples and what they were offering. I made an appointment to go and see the 2013 Honda's. I was greeted at the door and promptly was introduced to Serif, what a wonderful man. My Mother accompanied me and Serif treated us both like family. After telling Serif what I did and didn’t like he showed me the ones I would be interested in. He listened to what I had to say and explained all the different parts and features in great detail and answered the questions in depth. His information and knowledge was outstanding, and could not have been more helpful . The prices were true relating to the website and he gave me a great deal that was better than expected. I was very happy and upon leaving, my Mother said she felt as though we made the right decision. I agreed completely. Serif, thank you for making this experience so joyful. I'm very pleased with the Civic. Betty Evans More
We had a very positive experience with Armand Lopes and all of the folks at Germain Honda. We knew we wanted to buy a car on 10/6/13---and Armand wasted no time in showing us the cars we asked to see from all of the folks at Germain Honda. We knew we wanted to buy a car on 10/6/13---and Armand wasted no time in showing us the cars we asked to see from our previous internet search. He was knowledgeable and friendly. The entire process was a pleasant experience. The gentleman in finance (Michael Snell) was both professional and proficient as well. We are "return customers", having bought a previous Honda from the dealership. We will be happy to recommend Germain Honda to our friends and family. Sincerely, Jane and Kim Butts More
Armand went above and beyond my expectations in terms of service and made everything run smoothly which is great considering the purchase was made from Canada. service and made everything run smoothly which is great considering the purchase was made from Canada. More
We recently moved to Lee County from the Northeast, and We recently moved to Lee County from the Northeast, and wanted to purchase a new Honda Accord. After a lot of dealer research and talking with a fe We recently moved to Lee County from the Northeast, and wanted to purchase a new Honda Accord. After a lot of dealer research and talking with a few other area Honda dealers, I decided to expand the search regionally in hopes of finding a more reputable and highly rated dealer who wanted my business. I first contacted Germain Honda of Naples on Labor Day, while they were having a very busy Holiday Sale going on. A very pleasant and highly professional consultant, Nicole Stuckey, took the call and answered nearly all my questions. I sincerely appreciated her honesty when asked questions to which she did not immediately know the answer. For those few, she offered to research them and promised she would call me back as soon as possible with the answers. Given that I knew they were so busy that day, I certainly did not expect the call back I received from her very shortly thereafter. She had my answers and I immediately began working with my Sales Consultant, Seref Denizeri. My requirements were rather unique in that I knew what I wanted, but needed to complete the “entire” transaction via telephone, Fedex and e-mail as I was out of state at the time. Mr. Denizeri went extensively beyond any reasonable expectations I could have had with respect to streamlining the entire purchase process. He and the Germain Honda Sales Support team (many of whom work in the background to make the process seem uncomplicated) literally made it painless by working directly with my insurance company, organizing and managing the temporary registration process, vehicle add-ons and installations, and even arranging for delivery of the vehicle and mailing my permanent registration tags to me when they received them. There were several other examples of his and the team commitment to the process and the customer. He is an expert customer service oriented sales consultant who will do everything in his power to make his clients happy. His communication, reachability, and dedication truly made me feel like I was getting highly personalized service from a dedicated consultant even though I knew he had many other transactions to manage. Equally impressive was the post-purchase follow-up we received from Nicole S. in which she wanted to be sure that we were happy and offered assistance with anything we might need regarding our new Honda Accord. Although I do not recall their names, I know there were several other employees who personally assisted with my purchase and delivery. They too deserve high praise. The purchase of my new Honda Accord from Germain Honda of Naples was indeed the best overall experience I have ever had with buying a new vehicle. If you’re looking for the best buying experience, a great price, and completely over-the-top professional customer service, look no further than Seref, and the entire team at Germain Honda of Naples. They clearly value their customers, and they have earned my loyalty and their accurate and admirable rating on this invaluable website. More
If you are in the market for a new Honda, I would enthusiastically recommend that you go to Germain Honda of Naples. I worked with Dalia Levine-Epstein on the purchase of a new CR-V and the entire p enthusiastically recommend that you go to Germain Honda of Naples. I worked with Dalia Levine-Epstein on the purchase of a new CR-V and the entire process was a delight - not what I'm accustomed to in the purchase of a new vehicle. She was very thorough in her description of the vehicle, and answered all my questions both on the day and by email later. We agreed on a price and she arranged for all the paperwork to be completed before I went back to the showroom to purchase the vehicle. The whole process was smooth, efficient, and a pleasure. More