Germain Toyota of Columbus

Will definitely be back Our salesman was very appreciative for our business. Had an issue they are working very hard to fix. Will be back for our next purchase. Our salesman was very appreciative for our business. Had an issue they are working very hard to fix. Will be back for our next purchase. More

If you really want to know the company read this This may be a little long so bare with me but kinda like the title says, if you really want to know about the company, this will help A LOT. So I'm fr This may be a little long so bare with me but kinda like the title says, if you really want to know about the company, this will help A LOT. So I'm fresh out of college and was riding around in a 2003 Ford Focus. My Ford is a little old to say the least. I fear when I ride on the highway, we're going to break down all the time. After I graduated, I was ready to get a new car to go with this new chapter of my life. I wasn't ready to get a new car financially but I was ready in every other aspect. So I was online and ended up calling Jason Gregory. Jason kept in touch and found me a 2015 Chrysler 200 (which is exactly the car I was looking for). When I finally came in to look at it, I was instantly in love. I test drove it probably about 3 times and before I knew it I was doing paperwork. Needless to say, I ended up leaving with the car. Well when I came back two days later to finalize things, I realized how high my interest rates were. And on top of this, I was having no trouble getting the title of the Ford Focus that I was going to trade in. At the end of the day, this meant even more money owed. After interest and the title issues, my payments were considerably high. This of course was not their fault but over the course of 6 years, I'd be paying for the car and another car with the interest costs. I asked Rob if there was anything I could do. They ended up giving me my Ford Focus back and took the Chrysler 200 back. Not many dealerships would care about their customers more than a sale and for that, I'm extremely greatful for them. I'm sure if I went to another dealership, they would have not handled the situation the same. And although I'm leaving with my Ford Focus and not the new beautiful car I wanted, I'm still thankful to of had the chance to work with them. Thank you Germain Toyota! More

Go see Colleen...you won't regret it! Colleen is awesome! She made car buying a truly enjoyable experience. Colleen made sure I got everything I wanted at a price I was comfortable with. I Colleen is awesome! She made car buying a truly enjoyable experience. Colleen made sure I got everything I wanted at a price I was comfortable with. I felt more like a friend than a customer. More

Nice save!!!! I made an appointment with Jason, he was finishing up with another customer so we were in the waiting area Dave stopped by asked if we needed anything I made an appointment with Jason, he was finishing up with another customer so we were in the waiting area Dave stopped by asked if we needed anything told a joke that got us laughing (most fun I've had at a dealership) Veronica stopped over to make sure Dave wasn't harassing us! While Jason was with the other customer I went on the test drive with Veronica & got a chance to check out all the features on the vehicle I inquired about. Jamie helped get the ball rolling by having me fill out the paperwork & taking care of my trade in, Jason tried to contact the finance company of my truck but they were closed so we decided to wait until Monday. While I was at work Jason got the information needed so once I got off work I just needed to sign the paperwork....so I thought, once I got there everything changed including the vehicle (for the good) Jamie noticed the mileage on the vehicle was incorrect so that changed the price but they had the same vehicle in a different color with the fancy push to start, I mentioned to Jason & Jamie that that vehicle was on my list that I brought in with me so good call & catch. Overall I'm very pleased with the service everyone is so friendly & helpful like a second family. I will continue to comeback & recommend Jason to anyone looking for a vehicle. Excellent customer service & very knowledgeable, thank you for taking the stress out of car buying! More

Didn't buy a car; still loved the service! I worked with Jason on trying to find a used car and he did an incredible job to help find me the right car, as well as preparing it for me before I a I worked with Jason on trying to find a used car and he did an incredible job to help find me the right car, as well as preparing it for me before I arrived. I ended up not going with Germain as a family member was selling their car and gave a steal that any dealer couldn't support. Not only was Jason great, but the sales manager, Bill, was equally as good. When I felt that things moved a little too fast, Bill reached out and advised me that they will go at my pace and help me get into the right car. Though I didn't buy from Jason/Bill/Germain Toyota, I would highly suggest any friend looking for a used Toyota (or any used vehicle for that matter!) over any other Toyota/used dealer in the area. Great service, quick response time, and the negotiation was seamless (they aren't trying to take advantage of their customers). // I know this may come off to some as a planted review from someone who wasn't a customer, but please take this review as truth. Go buy a car from Germain, I can already tell you won't be sorry. More

Customer Service is great!! Our salesman Jason Gregory was awesome and made initial contact by email, set up a time that worked best for us and made himself available all afterno Our salesman Jason Gregory was awesome and made initial contact by email, set up a time that worked best for us and made himself available all afternoon. He helped my daughter refinance her vehicle as well. The sales manager, Jamie and the financial manager Tony were also very helpful and made sure that we got everything we wanted!!! More

Very enjoyable car buying experience I ended up at Germain Toyota by accident. I was on my way to another dealership, but they were closed so I decided to check out Germain Toyota. I met I ended up at Germain Toyota by accident. I was on my way to another dealership, but they were closed so I decided to check out Germain Toyota. I met Veronica Azzalina and was immediately impressed. Veronica was very friendly and very easy to work with. She put me in a Toyota Camry that I absolutely love. I told her everything I wanted and she didn't stop until she found the car for me. She's also responsible for helping my son drive off the lot in a 2016 Scion. I feel like I found a new friend. She even gave me a ride to work while I got the tent, she arranged to have done, on my new car. She's the best hands down!!! Tiffany M More

Jason is the man I worked with Jason and the experience was great. He made the process very easy, we had an open honest interaction, and I felt good about our purchas I worked with Jason and the experience was great. He made the process very easy, we had an open honest interaction, and I felt good about our purchase. Will recommend him and Germain Toyota to others! Thanks Jason! More

Bought a used car Everyone was great! Had a scheduled test drive,car was waiting for us. They went out of their way to make it a good experience. Everyone was great! Had a scheduled test drive,car was waiting for us. They went out of their way to make it a good experience. More

Bought a used Venza today Found a Toyota Venza on the Germain website that I was interested in. Made an appointment with Brian Scott to see it. He was running late and talked t Found a Toyota Venza on the Germain website that I was interested in. Made an appointment with Brian Scott to see it. He was running late and talked to Jason Gregory who helped me out in the beginning with a test drive and answering questions. By the time we got back to the dealer Brian was back and handled the rest of the sale. I have nothing but praise for these two salesmen. From start to finish It was a great experience , Needless to say I bought the car ! Thank you Brian and Jason, I will recommend you to all my friends looking for a car More