Germain Toyota of Columbus
Columbus, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Filter Reviews By Type
Showing 2,689 reviews
Great service and friendly staff, I would recommend going to them to all my friends and family. 10/10 recommendation. Great experience there and plan to return to them to all my friends and family. 10/10 recommendation. Great experience there and plan to return More
Based on more than 5 years sales and service experience the people who work here are customer service satisfaction oriented every time. I would recommend to others. the people who work here are customer service satisfaction oriented every time. I would recommend to others. More
I think the entire service department is amazing..starting with the female that took my distress call when my check engine light came on and I wasn't sure I should keep driving but I was not amazing..starting with the female that took my distress call when my check engine light came on and I wasn't sure I should keep driving but I was not in a safe place to pull over.... More
Very curious and helpful. Explained everything really good. Everyone seem to work together really well. Service advisor very knowledgeable. I have always had good service at your dealership good. Everyone seem to work together really well. Service advisor very knowledgeable. I have always had good service at your dealership More
Tanesha is a very good employee for Germain Toyota used cars. We came in thinking a certain direction and she found another option. Very patient, explained details, answered many questions, search history cars. We came in thinking a certain direction and she found another option. Very patient, explained details, answered many questions, search history for future maintenance etc. The Germains should be very lucky to have her. Lastly, she understands how to wear a mask to protect herself and others. Truly a good experience. More
Everyone was over the top with us. I was happy with the service. I was not so happy about The greasy hand prints on my hood, my driver door, my driver step up and my passenger door behind driver do service. I was not so happy about The greasy hand prints on my hood, my driver door, my driver step up and my passenger door behind driver door. This was after some work that had to be done. More
Car door/window was greasy when I got in it.... I just washed it :( other than that, everything was fine. Took longer than I planned but that’s to be expected with everting going on right now. washed it :( other than that, everything was fine. Took longer than I planned but that’s to be expected with everting going on right now. More
The dealership made the process of buying my new Avalon easy and seamless. Very happy with both the dealership and with AJ Castin my salesperson. easy and seamless. Very happy with both the dealership and with AJ Castin my salesperson. More
Everyone was amazing, it was about an hour drive for me but well worth it. His is now the third car we have purchased from Germain. That says a lot!! but well worth it. His is now the third car we have purchased from Germain. That says a lot!! More