Gervais Ford

The Service department at Gervais is first rate. They provide excellent service at a competitive price. I'm much less impressed with the 2020 Ford Explorer I'm leasing. It has had to go into the They provide excellent service at a competitive price. I'm much less impressed with the 2020 Ford Explorer I'm leasing. It has had to go into the shop way too may times for a new vehicle. Recently I needed to have the A/C serviced, something I have never had to do on any of the Fords I owned in the past. Even vehicles over 10 years old with 200K miles on them and the Explorer has 21Kon it. More

It was my first time buying a car from Gervais, but it certainly won't be my last! Everyone I dealt with, whether over the phone or in person, was professional, friendly and helpful. I've been happily tel certainly won't be my last! Everyone I dealt with, whether over the phone or in person, was professional, friendly and helpful. I've been happily telling everyone I know about this wonderful experience. More

As usual they got the job done right the first time. I have never had to reschedule. I have never had to reschedule. More

I purchased a 2022 Ford Maverick here that had been refused by the original customer because the wife didn't like the color. Many Ford dealers, because of the high demand and scarcity of this model, we refused by the original customer because the wife didn't like the color. Many Ford dealers, because of the high demand and scarcity of this model, were adding anywhere from $5K to $10K over MSRP. Gervais honored MSRP, did not try to tack on any additional dealer options, and made the entire process easy and seamless. More

I've been a customer of Gervais Ford for over 30 years! I have purchased all my vehicles there in that time. I have purchased all my vehicles there in that time. More

I've used the QuikLane service frequently, and always had a good experience. Courteous and quick - great service. Only been in for oil changes and tire rotations, but one time I came in shortly after closi a good experience. Courteous and quick - great service. Only been in for oil changes and tire rotations, but one time I came in shortly after closing. A technician working late answered the door and helped clean up some residue from that morning's service. Didn't have to, but willingly did. More

The Gervais group is always going over and above to make sure sales and service is convenient and fits my schedule. Thanks guys. sure sales and service is convenient and fits my schedule. Thanks guys. More

Misleading, horrible communication between sales and finance dept. we were told the used vehicle we purchased couldn’t be taken home because of some repairs that were needed and we needed to wait 4 days finance dept. we were told the used vehicle we purchased couldn’t be taken home because of some repairs that were needed and we needed to wait 4 days, paid for vehicle and after the 4 days, we were told it would be another 3 days before we could take it. No offer of a loaner, when we asked of course there wasn’t any available. And every issue we had they had an excuse instead of a solution. Worst experience at a dealer ever, have had better experiences at a small used car lot than at Garvios Ford. More

Absolutely love this dealership. My wife and I have purchased our last four vehicles from Gervais Ford. The sales team are honest, straightforward and have not pressured us into an My wife and I have purchased our last four vehicles from Gervais Ford. The sales team are honest, straightforward and have not pressured us into anything. I ordered a Bronco, and throughout the 18 month process, Gervais kept me constantly updated. The Quicklane department are both very talented and quick at what they do. Oil changes and tire rotations are conducted in a flash. I highly recommend Gervais Ford. More

Did what they said they would do at the price quoted in a reasonable time. reasonable time. More