Gettel Kia of Bradenton - Service Center

Was not impressed at all. Had to make appointment with two week wait just to get estimate on a cosmetic part. Once came foe appointment had to wait for a full multi point ins Had to make appointment with two week wait just to get estimate on a cosmetic part. Once came foe appointment had to wait for a full multi point inspection. Yes that was nice done at no charge and the recalls checked as well. My issues is: the shark fin that was needing replace was 839$ and seat switch button 102$ was a little pricey foe me at this time and I had to decline this cosmetic repair. Once received car back my antenna was missing altogether, so now have no reception for radio. Your service person (Russell t) was a bit short or overwhelmed drom the beginning of this service call. He did say will order me a new antenna, but gave me nothing in writing just said would text when came in. I have no idea if part is ordered what or if i will be charged. I am giving it 2 weeks then will just take this onto my own hands and take care of this. I believe your company has gotten way to big and now employees are the ones stressed and dealing with far more work each day. For my over all experience i will not be returning for future sales or service at this 14thbst location marnell lee More

Service a bit slow but ok and professional. Also, lease buy out was well done but also slow. Also, lease buy out was well done but also slow. More

Everything went smoothly and there were no surprises at all. Typical dealership with new service area. all. Typical dealership with new service area. More

Often no one answers the phone when calling the dealership same with service if you do get transferred! I drove there with 6 warning lights on to make an appointment!! dealership same with service if you do get transferred! I drove there with 6 warning lights on to make an appointment!! More

Good service once I got in-waited 3 weeks for an oil change. Took 3 phone calls to get an appt.-twice no one picked up and third time I left a message and they finally called me back. I waited 3 hours change. Took 3 phone calls to get an appt.-twice no one picked up and third time I left a message and they finally called me back. I waited 3 hours while my car was being serviced. They did an oil change, tire rotation, vacuumed front floor mats, and applied a coating to my brakelines (recall on my 2016 Kia Forte). I was not given an estimated time frame for service and no cost estimate was given, More

Incredibly friendly,professional and knowledgeable. Best choice I have made for having a place to service my vehicle. The members in the service department are the best. Thank you. Best choice I have made for having a place to service my vehicle. The members in the service department are the best. Thank you. More

Very responsive, explained process, arranged for rental car, and kept us advised on repair timeline. We will contact Russel whenever Kia needs servicing. car, and kept us advised on repair timeline. We will contact Russel whenever Kia needs servicing. More

Service was carried out promptly and efficiently. Team kept me appraised of timing and completion. Overall excellent service. Will return again. Team kept me appraised of timing and completion. Overall excellent service. Will return again. More

Fast and easy. Curious and willing to take the time to explain what is goingvon with my car. Curious and willing to take the time to explain what is goingvon with my car. More

Was two hours and forty minutes getting an oil change, tire rotation and to check the drive belt. Was too long of a wait. tire rotation and to check the drive belt. Was too long of a wait. More