Gettel Kia of Bradenton - Service Center

Everyone is very courteous and helpful. I know I’m in good hands when I take my Telluride in for service. Thank you! I know I’m in good hands when I take my Telluride in for service. Thank you! More

Very pleased with the communications of the likely problem, what needed to be done and the amount of time it was expected to take. Everything was completed as described, in about the time estimated, problem, what needed to be done and the amount of time it was expected to take. Everything was completed as described, in about the time estimated, and my car was returned to me very clean. Normally I don’t have maintenance done at a dealership, but after my last two experiences at Gettel Kia and working with Russell I intend to continue to use Gettel Kia as my primary service. More

Amazed with the entire team — addressed the recall; kept me informed; probably the best dealership I have ever been to me informed; probably the best dealership I have ever been to More

Outstanding service employees who go out of their way to provide excellent service while providing quality products. provide excellent service while providing quality products. More

He was very good at what was cobered under the warrantee and what things needed attention coming up and what things needed attention coming up More

They are thoroughly but expensive and but fair and the location close to my house location close to my house More

I'm 4 months into a losing battle. I have a 2017 kia optima turbo under 60k mi, and was still under bumper to bumper until sept 2022. I brought the car to them to have the air conditio I have a 2017 kia optima turbo under 60k mi, and was still under bumper to bumper until sept 2022. I brought the car to them to have the air conditioning looked at and it was fixed under warranty back in July. About a week later my engine started to knock and my car died in the middle of an intersection out of nowhere. I immediately called them to get it back in to be looked at while still under warranty. They assessed I needed a whole new engine but refused to cover it under warranty. I took it to Kia corporate who after two rounds of review denied my warranty claim. Their verbiage was the exact same words that the service department of this dealership used. Multiple contacts where the service department even erase their fingerprint from the Carfax records which they should not have done another dealership had to show me the collusion. Consulted an attorney but it's a losing Financial battle with them. Do yourself a favor and go anywhere else. My car is now red flagged from them and I'm on the hook for a multi-thousands of dollar bill that one of my two warranties either bumper to bumper or powertrain should absolutely have covered. They blame the consumer when in fact the car was in there not a week before and they documented on Carfax having checked everything as well as even having changed the oil. I wrote this review once before and was threatened to take it down. Now there's no leverage, so up it goes again. Disgusting it comes to this. A consumer's only recourse is to warn others. More

Did a very good job I tell everyone if they want a good car buy a kia car buy a kia More

I give Ronnie in the service department the greatest compliment. He was extremely polite and attentive.. Javier is a disgrace and a waste of time.. he spent mare time looking at his phone and playing compliment. He was extremely polite and attentive.. Javier is a disgrace and a waste of time.. he spent mare time looking at his phone and playing with his hair.. you definitely need more Ronnie’s. !!! More

Great service as always! Thanks Matthew for your expertise in getting my car back to it’s best performance. Thank you for making it such a pleasant experience. It’s alway Thanks Matthew for your expertise in getting my car back to it’s best performance. Thank you for making it such a pleasant experience. It’s always a pleasure doing business with you and Gettle Kia. More