Gettel Toyota Ocala - Service Center

Christina is great. Always feel welcome when I come to the service center. She's always smiling and aware of my vehicles schedule. Thank you! Always feel welcome when I come to the service center. She's always smiling and aware of my vehicles schedule. Thank you! More

Victor was wonderful I felt he gave me right deal and steered to the righ car I will be back in January for a truck steered to the righ car I will be back in January for a truck More

Very pleased with service center yesterday. They informed me that the serpentine belt was wearing and that it should be changed. As I drive a lot I sure didn't want to be stuck on the road so They informed me that the serpentine belt was wearing and that it should be changed. As I drive a lot I sure didn't want to be stuck on the road somewhere. Service attendant "Robert" explained it all to me and was very helpful with the whole service. More

Deluca has always kept me informed of recommended service. Staff polite and courteous. Very pleased. service. Staff polite and courteous. Very pleased. More

1) This is the second replacement on same air conditioner part in less than 3 years. 2) Rental car - upon return - manager accused me of having pet in car - pet hair was on clothing, dirt from conditioner part in less than 3 years. 2) Rental car - upon return - manager accused me of having pet in car - pet hair was on clothing, dirt from shoes WAS NOT MUD. 3) Adam Arredondo in service dept. was professional, and provided useful information. 4) Deluca's customer since 2006 - staff, service, sales were why I kept returning - lived up to their customer service commitment. More

There is no need to look further. From my initial phone call to when they handed me the keys, the process of Auto Butler and routine maintenance went smoothly and in a timely manner. From my initial phone call to when they handed me the keys, the process of Auto Butler and routine maintenance went smoothly and in a timely manner. More

Great service for vehicle maintenance. Just don't like being selected to be asked if I wanted to trade my vehicle in. .aybe consult people when they check in if the would like to be.consul Just don't like being selected to be asked if I wanted to trade my vehicle in. .aybe consult people when they check in if the would like to be.consulted if their vehicle meets buy back. More

I always get could service. This time I was given suggestions on the dents I have on back of my car. This time I was given suggestions on the dents I have on back of my car. More

I requested the my Tundra that I bought at Deluca have the transmission fluid changed at the 75K mile mark. I was charged and told the fluid was changed. Now, at 137K mark, I asked if the tranny fluid sho the transmission fluid changed at the 75K mile mark. I was charged and told the fluid was changed. Now, at 137K mark, I asked if the tranny fluid should be changed again. I was lied to and told that the tranny fluid isn't changed until the 150K mark and that there was no record of changing my tranny fluid at the 75K mile mark. I don't like being charged for services that I think I received when I did not. They are losing their quality and customer care standards at Deluca. More

The serviced I received on my recent visit could not have been any better! It was right on the scheduled time in and finished. During the service, I used the ride to and back from a restaurant for lunch. been any better! It was right on the scheduled time in and finished. During the service, I used the ride to and back from a restaurant for lunch. My vehicle was waiting for me when I returned. All the service persons were very polite and helpful. I have had four cars from Deluca's over the years, and this was the best service ever. More