I wish I would have read the reviews first before I wasted my time driving all the way across town to deal with these people. Their business practice is so crooked and so severely lacking that I hope this review saves people the headache and the time of dealing with them.
We test drove a car yesterday. Before we left , Marissa, the Manager, stated that they made a mistake on the price and that the price would increase in 48 hours. I called back in less than 24 hours and they said the price already went up $2,000 and that they would not honor the price they quoted when I test drove the car. When I spoke to the salesman about it, he said the Manager told me 24 hours (which she did not, as my daughter heard her also and I even wrote it down) and that the car was just on sale at the time I looked at it. Either way, it's not my problem if they made a mistake on the price, plus I called back even before 24 hours was up, so their argument is full of it.
I have dealt with numerous dealerships from Houston to San Antonio and Dallas in the past year, as I recently bought a new car and have been looking for a used car for my child for several months. I know car salesmen don't have the best reputation, but this one goes far beyond their usual deceptive practices. This is the only dealership that I have encountered thus far that when you are trying to make a deal, does not honor what they say and switches things up when you are in the middle of trying to make a deal.