Glassman Automotive Group
Southfield, MI
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My service experience was positive. This service experience was positive especially with the current Covid-19 conditions. I had a previous negative experience with sales, and did not pla This service experience was positive especially with the current Covid-19 conditions. I had a previous negative experience with sales, and did not plan to use Glassman ever again. Due to Covid-19 and the wait time for an appointment at my dealership of purchase I decider to give it a try. More
New lease My sale person Tom was outstanding. Mr Glassman was very helpful in handling some challenges I had. Despite the difficult circumstance, due the restr My sale person Tom was outstanding. Mr Glassman was very helpful in handling some challenges I had. Despite the difficult circumstance, due the restrictions of the Covid 19. More
Excellent Service Service is timely and excellent! Adam scheduled my appointment at my convenience. Marcy constantly followed up with me regarding the service and pr Service is timely and excellent! Adam scheduled my appointment at my convenience. Marcy constantly followed up with me regarding the service and progress of my vehicle. More
My newest experience during the Covid 19 Times The staff was very professional and followed strict rules for contact and sanitation. Very pleased with this experience. All questions were discussed The staff was very professional and followed strict rules for contact and sanitation. Very pleased with this experience. All questions were discussed before the appointment by phone. The work being done was also done by phone as well as making payment before coming to pick up the car. They were great, as always. Best service department ever. More
With all of the restrictions due to the covid-19 pandemic, Glassman made it very easy to get my car repaired and saved me some money on my oil change and service. I always take my car back here for pandemic, Glassman made it very easy to get my car repaired and saved me some money on my oil change and service. I always take my car back here for service, because they are helpful and great to work with. More
Excellent customer service provided Pandemic. Marcy Orr provided excellent customer service. She communicated with me during the Pandemic. I will definitely return to Glassman in the future for se Marcy Orr provided excellent customer service. She communicated with me during the Pandemic. I will definitely return to Glassman in the future for service on my vehicle. More
Always a pleasure. Great customer service for a great car. The people are nice and helpful and welcome you with a smile. Keep up the good work. car. The people are nice and helpful and welcome you with a smile. Keep up the good work. More
Marcie is the best Service is excellent, Marcie takes care of her customers and should be the manager. When will management pay attention and promote from within, it is Service is excellent, Marcie takes care of her customers and should be the manager. When will management pay attention and promote from within, it is well deserved More
Very informative, fast and efficient.Prices are high. Very informative, fast and efficient. Prices are high. You get what you pay for. Waiting not bad. I got a shuttle paid for. I am happy with th Very informative, fast and efficient. Prices are high. You get what you pay for. Waiting not bad. I got a shuttle paid for. I am happy with the service. More