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Glen Toyota
Fair Lawn, NJ
4,016 Reviews
Glen Toyota is a family owned and family run business. Here ~ the dealer is in!! Everyday. Our reputation for customer service before, during and after the sale is important to us, and we value your opinion. Thank you for coming to DealerRater and reviewing our page. If you came here to leave a review, THANK YOU. If you came here to check our reviews, THANK YOU also. We understand the value of our customer's opinion and we are determinded to make our reputation, one of the best in the country.
If you have questions, please feel free to reach out to one of our store managers for assistance.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 4,016 reviews
Verified Customer
Helpful April 23, 2024
I am satisfied with service. I am satisfied with service. I am satisfied with service. I am satisfied with service. I am satisfied with service. I am satisfied with service. I am satisfied with service. I am satisfied with service. I am satisfied with service. More
by ljasiu11
Employees Worked With
April 23, 2024
Good service especially Hispanic gay very nice and cordially, respectful . En herbal very nice costumer service cordially, respectful . En herbal very nice costumer service More
by belkisnieves20
April 23, 2024
Helpful and friendly. No hard sell on optional service. Really customer-oriented. Makes me very comfortable to bring my car here. No hard sell on optional service. Really customer-oriented. Makes me very comfortable to bring my car here. More
by gloria.a.shih
April 23, 2024
I had the not so much pleasure of working with Neil. I went in wanting to buy 4 runner trd off road premium. He was not knowledgeable on the 4 runner and was shocked I wanted to pay for a different mod I went in wanting to buy 4 runner trd off road premium. He was not knowledgeable on the 4 runner and was shocked I wanted to pay for a different mod. His response was "I don't think I can do that" instead of saying let me find out. He continously bragged about working for 9 to 10 years but was not knowledgeable at all for the car I wanted. Also he ordered the wrong part and then rushed me through the process so I didn't catch his mistake. The financial guy in the back also never acknowledged me when I asked him questions and only looked to my husband for answers. VERY sexist. More
by Kim
April 23, 2024
Excellent service along with new car buying experience. Would highly recommend Neil if looking to purchase. Would highly recommend Neil if looking to purchase. More
by nurseinthefamily
Employees Worked With
April 22, 2024
We had a very good experience. We were able to come in and drive home the same day with the car we wanted.. It was crowded so it took a little longer than we wanted. But I know we We were able to come in and drive home the same day with the car we wanted.. It was crowded so it took a little longer than we wanted. But I know we chose the right place. A crowd but everyone was being taken care of and treated kindly. Nice clean friendly environment. Very professional. I am a Toyota gal through and though More
by SHIRTHOM6
April 22, 2024
I usually hate the car buying experience . These people we extremely helpful and went above and beyond to make us feel important especially Joe Esposito and Richard Matos. They will work with y These people we extremely helpful and went above and beyond to make us feel important especially Joe Esposito and Richard Matos. They will work with you and do what is in there power to satisfy you. Thank you. More
by BRYANSPINDELL
April 22, 2024
Appreciate Glen Toyota's professional service. Always polite and extremely helpful. I have trusted & used their awesome repairs for the past 15 years. Always polite and extremely helpful. I have trusted & used their awesome repairs for the past 15 years. More
by NTEJADA
April 21, 2024
Bill, I was very helpful. He got me in right away and kept me updated on when my car was going to be ready. He got me in right away and kept me updated on when my car was going to be ready. More
by mindyb67
Employees Worked With
