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Glen Toyota

Fair Lawn, NJ

4.6
4,011 Reviews
Glen Toyota is a family owned and family run business. Here ~ the dealer is in!! Everyday. Our reputation for customer service before, during and after the sale is important to us, and we value your opinion. Thank you for coming to DealerRater and reviewing our page. If you came here to leave a review, THANK YOU. If you came here to check our reviews, THANK YOU also. We understand the value of our customer's opinion and we are determinded to make our reputation, one of the best in the country. If you have questions, please feel free to reach out to one of our store managers for assistance.
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23-07 Maple Ave

Fair Lawn, NJ

07410

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Showing 4,011 reviews

November 15, 2021

Always helpful always knowledgeable and always looking to save money for a customer, they are my only go to place. More

by Tgorab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

November 14, 2021

My experience with with Toyota is awesome that my favorite car dealership my friend and family too More

by NBRUCEP
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bob Baran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Prado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

November 14, 2021

Hatem is one of the best employe there. His really helpful I really appreciate it. More

by Hasana630
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hatem
Nov 24, 2021 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

November 14, 2021

I was frustrated that I had to bring the car back. However Hadam took excellent care of me, got a loaner while I waited. Rich took over and my problem with the car seems to have been solved. More

by SYMO0201
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hadam (not sure of spelling)., Richard Jennings
Nov 23, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

November 14, 2021

The fellow Joe show my daughter the different features on the Toyota RAV 4 and was very patient in helping out. He was wonderful. More

by JOLIVER314
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Mota-Herrera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe but I don’t have his last name.
Nov 24, 2021 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

November 13, 2021

They are excellent with scheduling and making sure that you are out quickly and efficiently! More

by Gaultmon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Jennings
Nov 13, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

November 12, 2021

the services recommended are way overpriced (example: 79 usd to replace the license plates light bulbs which cost 6 dollars) More

by namouze
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Richard Jennings
Nov 13, 2021 -

Glen Toyota responded

Hi I am unable pull your information based on the username here. Please contact Tim Broderick at tbroderick@glentoyota.com so we can rectify the situation. Thanks Rob D GM

November 12, 2021

This dealership was the only one that had the exact car I was looking for. I was told it is up sold 3k because of low inventory and they need to up for lost money. A week later I saw the exact same car with More

by DC
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Monica Ventura
Nov 13, 2021 -

Glen Toyota responded

Thank youfor your feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

November 11, 2021

Excellent salesperson (Monica). Very helpful and friendly in everything. I highly recommend her in every way More

by drshershow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica
Nov 16, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

November 11, 2021

Excellent. John Doyle was amazing. Everything went well and my car came in earlier than expected. More

by Sharon Campbell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Doyle
Nov 13, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

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