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Glen Toyota
Fair Lawn, NJ
4,133 Reviews
Glen Toyota is a family owned and family run business. Here ~ the dealer is in!! Everyday. Our reputation for customer service before, during and after the sale is important to us, and we value your opinion. Thank you for coming to DealerRater and reviewing our page. If you came here to leave a review, THANK YOU. If you came here to check our reviews, THANK YOU also. We understand the value of our customer's opinion and we are determinded to make our reputation, one of the best in the country.
If you have questions, please feel free to reach out to one of our store managers for assistance.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Workmanship
Service Time
Service Communication
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 4,133 reviews
June 04, 2021
Excellent service. Richard was helpful, polite and professional. The waiting area was clean and it didn’t take as long as I anticipated. Good job! professional. The waiting area was clean and it didn’t take as long as I anticipated. Good job! More
by limitles999
Verified CustomerEmployees Worked With
Richard Jennings
June 04, 2021
Karan has been excellent in both sales and providing post sale advice and services. At sales point, he conducted friendly “no pressure” negotiation. Great experience! sale advice and services. At sales point, he conducted friendly “no pressure” negotiation. Great experience! More
by Steve
June 03, 2021
Fast excellent service as usual. Called the day before with issue descriptions and appointment was scheduled for the next morning. Problem was corrected and car runs great! with issue descriptions and appointment was scheduled for the next morning. Problem was corrected and car runs great! More
by rcomes
Employees Worked With
June 03, 2021
Javier our salesman was a pleasure to work with. He did not pressure us into a sale. He helped us find exactly what we were looking for. He was kind and courteous. He answered all of our questions and of not pressure us into a sale. He helped us find exactly what we were looking for. He was kind and courteous. He answered all of our questions and offered to help us in the future with any problems. We would definitely refer other friends or family to your dealership. More
by Mryab
June 02, 2021
Prompt service with friendly staff. Bill Hughes was efficient and ready to answer any queries. When we asked for a quote he was responsive and provided the numbers readily. efficient and ready to answer any queries. When we asked for a quote he was responsive and provided the numbers readily. More
by MELANIELachica
Employees Worked With
June 01, 2021
Albert was straight foward and extremely knowledgeable. Not the best selection. Good price on my trade in. 0 % financing was higher. Thank u very much Not the best selection. Good price on my trade in. 0 % financing was higher. Thank u very much More
by JTAVERONI
June 01, 2021
The service department is excellent.Every time I go there the experience is great.Every one is friendly and courteous. I have nothing but good things to say about the service.Thank you again for everything. the experience is great.Every one is friendly and courteous. I have nothing but good things to say about the service.Thank you again for everything. More
by irenenbill65
Employees Worked With
Other Employees :
Richard Jennings, Nick Lahr
May 31, 2021
Excellent professional service.. very friendly staff .. Very Nice and clean waiting area.. love the service updates on the monitor per customer .. very happy with the entire process . .. Very Nice and clean waiting area.. love the service updates on the monitor per customer .. very happy with the entire process . More
by faridbaloch
Employees Worked With
Richard Jennings
May 30, 2021
My 2014 Toyota Carolla was in for it's 45,000 mile service. During the service the technician recommended additional work to be done on the throttle body etc. I didn't have time for the work to be don service. During the service the technician recommended additional work to be done on the throttle body etc. I didn't have time for the work to be done then, but thanks to a mailed reminder, I will make an appointment to have this additioanl work donesoon. More
by fotobob3
Employees Worked With
May 30, 2021
Jason is beyond amazing and helpful and HONEST. All the workers are. You feel like you are family when you go to Glen Toyota and the personal care is outstanding. workers are. You feel like you are family when you go to Glen Toyota and the personal care is outstanding. More
by Jacqui Bonafede
Employees Worked With
