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Glen Toyota
Fair Lawn, NJ
4,133 Reviews
Glen Toyota is a family owned and family run business. Here ~ the dealer is in!! Everyday. Our reputation for customer service before, during and after the sale is important to us, and we value your opinion. Thank you for coming to DealerRater and reviewing our page. If you came here to leave a review, THANK YOU. If you came here to check our reviews, THANK YOU also. We understand the value of our customer's opinion and we are determinded to make our reputation, one of the best in the country.
If you have questions, please feel free to reach out to one of our store managers for assistance.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 4,133 reviews
Verified Customer
February 08, 2021
It’s always a pleasure working with Tom! He is always knowledgeable, friendly and available. We highly recommend him and look forward to working with him for all of our car needs. knowledgeable, friendly and available. We highly recommend him and look forward to working with him for all of our car needs. More
by ebritnell
Employees Worked With
Tom Jacobsen
February 07, 2021
I have had one of the best experience at this dealer, Jorge and the whole staff where great. I recommend coming here for your next purchase. Jorge and the whole staff where great. I recommend coming here for your next purchase. More
by LUCIANO2298
February 07, 2021
It is always a pleasure to come here to get work done on my car. The people are well-organized and the waiting room is bright and clean! my car. The people are well-organized and the waiting room is bright and clean! More
by mbeng1
Employees Worked With
February 06, 2021
Service to the car was good. Communication was poor. I Service to the car was good. Communication was poor. I asked to have my car ready the next day and never got a message it was ready. I did receive a Service to the car was good. Communication was poor. I asked to have my car ready the next day and never got a message it was ready. I did receive a text asking how the service was and didn't even have my car back. I had to call the 2nd day to find out if it was ready. I don't even know who my service guy was. More
by Fontifive
Employees Worked With
Other Employees :
Ryan Christensen, Richard Jennings, Nick Lahr
February 05, 2021
I wish I could rate it no stars. I used to only buy a car from Toyota and service it there. I can no longer rely on Toyota. The service is terrible and the people do not do their jobs. I can’t trust them any from Toyota and service it there. I can no longer rely on Toyota. The service is terrible and the people do not do their jobs. I can’t trust them anymore to service my car. I will never buy another car from Toyota or service it there. I have been with Toyota for over 40 years, it’s very sad and disappointing. Joan Fabrizzi More
by jfabrizzi11
Employees Worked With
February 04, 2021
Jason is the best service manager and actually cares about his clients. No one else in service can do what he does. However my car was just serviced they left the rug up in back with battery exposed and about his clients. No one else in service can do what he does. However my car was just serviced they left the rug up in back with battery exposed and basket in back seat More
by ARDESIGNERBAGS
Employees Worked With
Other Employees :
Ryan Christensen, Richard Jennings, Nick Lahr
February 01, 2021
Frankly I was disappointed by the service for the first time. First, the technician did not turn off the maintenance light. Next, the car was not washed. Third, after having the car there for well over an time. First, the technician did not turn off the maintenance light. Next, the car was not washed. Third, after having the car there for well over an hour, I walked over to see that my car was ready to be driven away, but no one had informed me. Meanwhile, I could hear workers near the service center just talking and laughing. They could hmgave told me my car was ready.. As I say, the experience was disappointing and not the way I have always experienced the service at Glen Toyota for the many years I was brought my car there. More
by sbaltin18
Employees Worked With
February 01, 2021
Sales process was good, i didn't like the finance part it just put a bitter taste in my mouth and i might lease or finance elsewhere next time just put a bitter taste in my mouth and i might lease or finance elsewhere next time More
by J0PGIRL17
January 31, 2021
Glenn Toyota was very accommodating in the service department, came in first thing in the morning and was able to get an oil change and all four brakes changed out. Did not have to wait long for the s department, came in first thing in the morning and was able to get an oil change and all four brakes changed out. Did not have to wait long for the service to take place also appreciated my car being washed. More
by Nolan
Employees Worked With
