Glendale Nissan
Glendale Heights, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 90 reviews
easy and transparent experience Got a quote online , met with jorge nieves and made the deal. very easy , transparent and straightforward. I love my new Sentra! Highly recommend!!! T Got a quote online , met with jorge nieves and made the deal. very easy , transparent and straightforward. I love my new Sentra! Highly recommend!!! Thank you glendale nissan! More
Wont buy anywhere else!!! I have just leased my 4th car from Dave Martin, I couldn't be happier with the service and this dealership. Thank you for all you do! I have just leased my 4th car from Dave Martin, I couldn't be happier with the service and this dealership. Thank you for all you do! More
Easiest Buying Experience of my Life! My experience with Glendale Nissan was simple and stress free. Jorge Nieves was my salesman and he took care of everything for me! He helped me get a My experience with Glendale Nissan was simple and stress free. Jorge Nieves was my salesman and he took care of everything for me! He helped me get a great deal on the car I wanted, at the price I could afford. He took his time and was patient to answer any questions that I had. The finance office was quick, to the point, and didn't keep me waiting. Overall fantastic dealership to work with! I would recommend Glendale to all my friends and family! More
Great Place to do business Purchased many vehicles from Glendale and it always goes smoothly. And this is the ONLY place I service my car. Manny is the excellent A+ in my book Purchased many vehicles from Glendale and it always goes smoothly. And this is the ONLY place I service my car. Manny is the excellent A+ in my book More
Great service Purchased a Nissan Altima from them they did not give me any problems everything went smooth, got me the best deal possible couldn't ask for anything Purchased a Nissan Altima from them they did not give me any problems everything went smooth, got me the best deal possible couldn't ask for anything better thanks to Mario! For service I would recommend Emmanuel best service advisor that will help you out with your service for your vehicle! Overall great experience! More
Always Excellent Service I am always satisfied after having my 2013 Nissan Maxima serviced at Glendale Nissan. Most important, I always trust their recommendations if anythin I am always satisfied after having my 2013 Nissan Maxima serviced at Glendale Nissan. Most important, I always trust their recommendations if anything needs replacing. More
Great service Purchased my vehicle in Nov 2013. The cup holder was broken but they said they would order and replace at no charge. I did have to call to find out st Purchased my vehicle in Nov 2013. The cup holder was broken but they said they would order and replace at no charge. I did have to call to find out status and found that it never got ordered. Only took one phone call and they had it fixed in a week. I got 9 free oil changes and my only complaint is that sometimes it takes way longer then they say it is going to take. Overall I have always received great service. Employees kind and courteous. More
Poor service I don't do a lot of reviews but need to put this one out there. 2 times I have paid for a rotation at Glendale Nissan and the work was not performed. I don't do a lot of reviews but need to put this one out there. 2 times I have paid for a rotation at Glendale Nissan and the work was not performed. They told me that the tech felt it was not needed. They still charged me for the service and the last time this happened, it caused a wear issue on my tires. When I brought it to their attention, they made it seem like my fault. I should have learned my lesson on Glendale Nissan when they took a tax discount for the state that they were not entitled to and after numerous request never refunded my money. Buyer beware, you are probably not getting what you pay for. More
I'll don't buy another car from this dealer !!!! Salesman will try to sell me what he think I want ,NOT what I want. I want to buy a Nissan Versa 2015 ( brand new) They will not honor the sticker p Salesman will try to sell me what he think I want ,NOT what I want. I want to buy a Nissan Versa 2015 ( brand new) They will not honor the sticker price, the sticker price of the car I bought was $ 16,895.00 plus $ 240.00 the "window engraving" for a total cost of $ 17,225.00, after we sign the contract we saw the real cost of the car ( this is before taxes add ons etc.) $ 18,275.00 when we ask why the cost jump more than $ 1,000.00 They went around and around whit the numbers. 1._ they add the preparation charge $ 200.00 ( to make sure the car is clean and all fluids full) I thought I was buying a new car with only 7 miles?? 2._ They ADD THE $ 650.00 REBATE TO THE COST OF THE CAR, ACCORDING TO THEM BECAUSE I HAVE TO PAY TAXES ON THAT AMOUNT ALSO. So we add the amounts total is $ 18,275 Now let's move to the finance area, here is where they will take you to the cleaners The finance manager added a warranty ( $ 2,076.00) , a gap ins ( $ 650.00) and a service contract ( $ 270.00) without asking if I want them or not. When I question those charges the manager told me that if I not buy them, my interest rate will increase to 10%, going up from 6.5% even that when they approved my credit they told me that my interest rate is going to be 6.5% ( my credit score is 758) Because I already sign the documents they told me I can not cancel the contract. I was able to cancel the warranty , gap insurance and the service contract, but now I have to wait 8 weeks to take reflect in my account. So STAY AWAY FROM THIS DEALER AND ITs BAND OF THIEFS!!!! More
Poor Customer Service/Communication I was recently searching the Chicago area for a 2007-2008 Toyota Camry SE. After finding the perfect car located at this dealership, I decided to send I was recently searching the Chicago area for a 2007-2008 Toyota Camry SE. After finding the perfect car located at this dealership, I decided to send an email inquiry about the vehicle. I got a response one business day later, from a customer service representative by the name of Brittany. She was very helpful with answering all the questions that I had to ask, so I had decided that I would like to set up an appointment to come and view the vehicle. I had let her know in advance that I would be traveling two hours to come and see this car, and she had assured me that even if I was a little bit late for my appointment it would not be an issue. After traveling two hours to finally reach the Nissan dealership, I entered the building and a salesman was standing there staring at me, chewing the rest of his lunch, and did not even greet me. He then proceeded to walk into the office across from where I was standing, to converse with his fellow coworkers. After a few moments I finally went up and interrupted their conversation and asked for someone to help me locate Brittany. They had asked a fellow sales representative if they knew where she was, and this man had no idea that there was even a woman named Brittany employed at this dealership. He proceeded to ask me if I was at the correct dealership, and I assured him that I was. He asked another woman if there was anyone by that name employed there and she verified that there was. It turns out that she was not going to be there until later on in the day. The car that I had made an appointment to see, and driven TWO HOURS for, had been SOLD! I understand that they do not have any control over when a vehicle will be sold, but I had told the customer service representative that I was going to be traveling for two hours to come and view this car. I'm sure she knew before she made my appointment that she was not going to be in the building at the time that she had scheduled me, and I feel as though someone could've contacted me and let me know that I did not need to travel two hours to come to a dealership with rude sales people and a car that would no longer be there. More