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Gloucester Toyota - Service Center

Gloucester, VA

4.9
140 Reviews

140 Reviews of Gloucester Toyota - Service Center

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April 12, 2024

Service was complete and fast. Scheduling my appointment was easy and worked well with my schedule. Staff members are friendly and helpful. More

by mcheresnowsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin McAndrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2024

Work done quickly. Holly kept me informed of the status of oil inspection and tire rotation work. Easy checkout to pay bill. Have used this dealership for over ten y More

by dftrlt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2024

Justin and Holly are always very courteous, and they keep you informed on your vehicle. The service department treats you like a person not a number and have always been very personable to me. More

by eelmer3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin McAndrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2024

Prompt reliable service friendly and courteous Always discuss service plan before proceeding with any service More

by johnjmccarthy3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin McAndrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angus Schober
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2024

Very courteous service will Inform of the service vehicle was Repaired in a timely manner, My trust will use the dealership again More

by msouth59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 29, 2024

On time, very courtesy and weld explain For what service was required would use the dealership again More

by mikesouth38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angus Schober
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2024

The customer service has been really good. The car is ready when they say it will be. More

by Jubeca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin McAndrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angus Schober
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2024

A recent service checkup was going to take 2. 5 hours because i added a wheel alignment and a vehicle recall service. The service department was kind enough to take me to and later pick me up, at More

by js
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Updike
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2024

All the staff at the dealership were friendly and knowledgeable. The work was done in a timely manner. More

by r.goodloe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angus Schober
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2024

Convenient location. Prompt service. Cordial employees and service staff. Nice showroom and waiting area. Thanks very much More

by 1russ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin McAndrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shirley Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angus Schober
5.0
This rating includes all reviews, with more weight given to recent reviews.
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