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Goldstein Subaru

Albany, NY

4.7
281 Reviews

1754 Central Ave.

Albany, NY

12205

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281 Reviews of Goldstein Subaru

April 15, 2023

Called at 9:30 yesterday as the driver window would not stay up and also I wanted a battery test as the car required a jump this winter during cold weather. They said bring it in at 10:30. Tim Temeyer th More

by Sea Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Temeyer
Apr 18, 2023 -

Goldstein Subaru responded

We are so glad you enjoyed working with Tim! We will be sure to share your kind words with him! Please let us know if we can ever help you in the future.

April 14, 2023

They are always thorough, polite & fast. It’s always a smooth process to have my car serviced. I love not having to make an appointment. More

by Rev
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Service staff
Apr 14, 2023 -

Goldstein Subaru responded

We are happy to hear you had such a positive experience with our team. Please don't hesitate to reach out to us if there's anything more we can do!

April 12, 2023

Goldstein service department is professional and pays attention to what the customer needs. They are always very busy but will make the extra effort to repair your vehicle and get you back on the road as More

by Butterfly Carolyn
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy
Apr 14, 2023 -

Goldstein Subaru responded

We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

April 11, 2023

Very fast service. Not a 5-star rating only because I was told they could not do service on front and rear differential at the express lane. I thought this is for quick More

by Lr2r3r4e5c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ McArdle
Apr 11, 2023 -

Goldstein Subaru responded

Thank you for the 4 stars. Our Express lane has a limited amount of services they can perform, so we can keep the wait times down. Unfortunately, the differential services need to be performed in the main shop which requires an appointment. Please let us know if you need assistance in scheduling a time to have that taken care of.

April 08, 2023

Getting new tires has never been easier. Not only did Goldstein provide me with a courtesy car, which was great because I had my granddaughter with me off from school, they also provided exc More

by Deena
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lori Burnell
Apr 11, 2023 -

Goldstein Subaru responded

We are happy to hear you had such a positive experience with our team. Please don't hesitate to reach out to us if there's anything more we can do!

March 31, 2023

I had a wonderful experience buying a new crosstrek from Goldstein Subaru. All of the salespersons and financial department were wonderful, helpful and friendly. They gave me a fair trade in on my precious More

by Subaru_owner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe and Kevin Khattar
Apr 04, 2023 -

Goldstein Subaru responded

Thanks for sharing! We pride ourselves on quality and professionalism, so we're happy to hear you enjoyed your recent visit! We appreciate your business and look forward to helping you in the future and to keep you 100% satisfied!

March 30, 2023

I had a great experience with the salesman they were all very helpful and made me feel very confident in the car I picked More

by Rangerfan58
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean very helpful made me feel comfotable, DJ McArdle
Mar 31, 2023 -

Goldstein Subaru responded

We are happy to hear you had such a positive experience with our team. Please don't hesitate to reach out to us if there's anything more we can do!

March 28, 2023

For the past 12 years, I have had nothing but excellent service from Goldstein. I love my Forester ! More

by Gail
Recommend Dealer
Yes
Employees Worked With
DJ McArdle
Mar 28, 2023 -

Goldstein Subaru responded

We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

Mar 29, 2023 -

Gail responded

Service has been consistently good over 12 years of patronage !

March 25, 2023

Everyone is professional and courteous. The video is great showing the problem. We also are buying a new 2023 Forrester. Patrick are salesperson was super. Aaron the general manager was More

by Fishpogo25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick are sale person whom we bought the car
Mar 28, 2023 -

Goldstein Subaru responded

Thanks for highlighting some of our staff who helped make this such a great experience. Feel free to reach out to us if you need anything. Have a wonderful day.

March 18, 2023

Efficient friendly staff. Express service requires no appointments. Waiting area warm & comfortable with free coffee More

by gayle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe salesman
Mar 21, 2023 -

Goldstein Subaru responded

We are happy to hear you had such a positive experience with our team. Please don't hesitate to reach out to us if there's anything more we can do!

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