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Prestige Warren Toyota - Service Center

Warren, MI

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64 Reviews

64 Reviews of Prestige Warren Toyota - Service Center

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January 29, 2024

Andy quoted me $12000 for a used transmission (60k miles) on my RAV4 when the Toyota dealership one town over quoted $6200 for the same part and install. They would not update my quote until I pointed this o More

by garrett.mostowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adamm Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Golling Toyota of Warren responded

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Jan 30, 2024 -

Golling Toyota of Warren responded

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Jan 30, 2024 -

Golling Toyota of Warren responded

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Feb 01, 2024 -

Golling Toyota of Warren responded

Thank you for the review and for bringing this to my attention. I see that you have an appointment for Monday.

Feb 06, 2024 -

Golling Toyota of Warren responded

Thank you for the review and letting us know

August 26, 2023

$165 quoted for diagnosing the problem. and was charged $183 from Golling. When I questioned the amount, I was told that includes extra costs, a shop charge for repair order. I did not agre More

by no return
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Walker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Golling Toyota of Warren responded

As we have stated previously to your parents, the repair you received at the other non certified dealer using non certified Toyota technicians is just a band aid for the repair you actually still need. Its only a matter of time before you realize your mistake. Please contact us when that happens and we will discount the repair for you. Thank you

June 02, 2023

Service department top notch, had my car serviced there Chris service rep.took care of everything great guy looks out for the for the customer. Had trans and coolant flush on my lexus plus oil change..bett More

by Scottmontgomery1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew fennig
Jun 19, 2023 -

Golling Toyota of Warren responded

Thank you for the 5 Star Star review

Jun 19, 2023 -

Golling Toyota of Warren responded

Thank you for the review

Aug 01, 2023 -

Golling Toyota of Warren responded

Thank you for the 5 Star Review

November 04, 2021

Crystal Autry was thorough, knowledgeable, helpful and punctual. The dealership should be renamed Autry Toyota. More

by Ok2juice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Autry
October 20, 2021

Everyone I spoke with was super friendly and helpful. I will definitely come here again. More

by Christynorris109
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Autry
August 08, 2021

They helped me correct a service I had done at another dealership. Thanks More

by radracer8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aimee Tarpey, Amy Hull
July 26, 2021

Crystal Autry was my service advisor today. And I appreciated the way she broke everything down to me, as far as what needed to done to my car, when the service should be done and explaining the pric More

by Angelaaskew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Autry
July 22, 2021

I brought my Corolla in for service and Aimee was fantastic-- friendly, helpful, totally professional. Everything was quick and easy, and all the maintenance charges were clear and very reasonable. More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aimee
July 16, 2021

Went for a service today . Chris did an amazing job in getting the work done so fast and with best quality!! Definitely would recommend their service!! More

by ChiSrin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2021

Great and fast service couldn’t be more happier with the service and customer service as well. Will highly recommend!! Thank you Guys Simon-Lee More

by simonlee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Autry
Jul 12, 2021 -

simonlee responded

Best service

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