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Goodson Acura of Dallas

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.9
1,448 Reviews
As DFW’s #1 Customer Rated Premier Luxury Acura Dealer, Goodson Acura of Dallas has been family owned & operated since 1986. We believe in True Transparency Pricing & a Next Level Customer Experience not only when you purchase from us but throughout your ownership experience. We are proud to be the #1 choice for service in DFW with Accelerated Service in 60 minutes or less (or it’s free). Our clients can take advantage of our complimentary Service Concierge Pick Up & Delivery within 25 miles. Come visit our next generation facility located conveniently on Lemmon and the Dallas North Tollway and experience the difference for yourself.
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4801 Lemmon Ave

Dallas, TX

75219

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Showing 1,448 reviews

March 30, 2024

Excellent customer service by John Valdez, Quickly diagnosed the problem and was it solved. Gamboa More

by Lzgamboa92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2024 -

Goodson Acura of Dallas responded

Lzgamboa92, thank you for sharing 5-stars and noting excellent customer service from John! We appreciate your kind words. See you next time. Best wishes!

Helpful
March 30, 2024

Service manager and his staff were Considerate, helpful, knowledgeable and provided exceptional service beyond expectations. More

by Cathy Zier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darlene Lincoln
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2024 -

Goodson Acura of Dallas responded

Cathy, thank you for sharing 5-stars and noting that the service manager and the team were considerate and helpful! We appreciate your business and your praise. See you next time. Thanks again!

Helpful
March 27, 2024

The service department is highly customer oriented and provided excellent service , wash my car in a timely manner! Highly recommend Goodson Acura Service More

by Ljcrowl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2024 -

Goodson Acura of Dallas responded

Ljcrowl, thank you for sharing 5-stars and noting our service department is highly customer oriented and provided excellent service. We appreciate your positive feedback and look forward to serving you additionally next time. Thanks again!

Helpful
March 26, 2024

Jonathan Valdez is amazing and he goes over and beyond to make sure his customers have an amazing experience at Goodson Acura! More

by Shameka Brackens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2024 -

Goodson Acura of Dallas responded

Shameka, thank you for sharing 5-stars! We're pleased to hear Jonathan Valdez goes above and beyond to make sure his customers have an amazing experience! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

Helpful
March 25, 2024

My service advisor Robert at Goodson Acura, Dallas Texas is professional and excelllent customer service. More

by Imee Fajardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Mar 25, 2024 -

Goodson Acura of Dallas responded

Imee, thank you for sharing 5-stars! We're happy to hear Robert is professional and provides excellent customer service! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

Helpful
March 20, 2024

Clean, friendly, professional service. Comfortable waiting room. Checked car over and only performed necessary and appropriate maintenance. More

by Gay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Ruiz
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Mar 21, 2024 -

Goodson Acura of Dallas responded

Gay, thank you for sharing 5-stars and noting clean, friendly, professional service and a comfortable waiting room. We appreciate your praise and look forward to serving you additionally next time. Thanks again!

Helpful
March 16, 2024

Goodson Service was organized and fast. The whole process was explained and communication was in a timely manner. I could not ask for a better experience. Thanks, guys! More

by ogionami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2024 -

Goodson Acura of Dallas responded

ogionami, thanks for sharing 5-stars and noting that we were organized and quick. We appreciate your praise noting timely service and we look forward to serving you additionally moving forward. Thanks again!

Helpful
March 14, 2024

The buying experience was a pleasure. Everyone was professional and there was never any pressure on negotiating price or any other services. More

by trmartin2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giles Wilson
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Mar 14, 2024 -

Goodson Acura of Dallas responded

trmartin2, thank you for sharing 5-stars! We're happy to hear our team is professional and provided a great buying experience! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

Helpful
March 07, 2024

Great experience. The 3 young men I worked with were very professional, answered all my questions, and made it fun to buy a car. I look forward to working with them More

by Beegy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giles Wilson
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Mar 08, 2024 -

Goodson Acura of Dallas responded

Beegy, thank you for sharing 5-stars! We're happy to hear our team is professional and provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

Helpful
March 06, 2024

They are convenient, thorough, detailed and communicate appropriately through the whole process. I highly recommend. More

by Pjh5150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2024 -

Goodson Acura of Dallas responded

Pjh5150, thank you for sharing 5-stars and noting that Khang was excellent to work with! We appreciate your endorsement and look forward to serving you additionally in the future, Thanks again!

Helpful
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