Goodson Acura of Dallas

Efficient service. Always kept me well informed as to what was going on with my vehicle. They met the deadlines they set for themselves. Always a pleasant experience. what was going on with my vehicle. They met the deadlines they set for themselves. Always a pleasant experience. More

Quick, efficient and professional service with Kang Nguyen. Took the car for inspection and it was ready in less than half an hour. No complaints! Nguyen. Took the car for inspection and it was ready in less than half an hour. No complaints! More

Car Vandalized at Goodson As a 10-year owner of two Acura TSXs, both of which had all their work done at Goodson, I was horrified to have the Goodson carwash return to me my pr As a 10-year owner of two Acura TSXs, both of which had all their work done at Goodson, I was horrified to have the Goodson carwash return to me my pristine TSX with a slashed leather seat, black gunk ground into the pale leather and a waxy substance smeared all over the windows. I asked the service manager to check the security video and identify the vandal. He said, "It won't show what happened inside the car." I said, "It will show the vandal who got IN the car, and the police can investigate." He refused, falsely claiming that all the carwash guys had been with him for years and are reliable; in fact, I knew Goodson had recently replaced them with an outside contractor! He also said what happened was "normal wear and tear"!!!!! So Goodson insultingly took no responsibility for damaging my vehicle. And, since I'd purchased an extended warranty through Goodson, expecting them to do the warranty work, I now must pay a $100 deductible for each warranty service done elsewhere, which obviously is necessary to avoid further property loss. This misconduct highlights why car dealerships traditionally have sleazy reputations: Unethical practices and well-documented SEXISM. So, women: Ignore Goodson's hype - it's still 1950 at Goodson Acura! More

I have used Goodson Acura for over 7 years and they have always provided great service, at a reasonable price. They always have a loaner vehicle for me to use while my car is in the shop. if I’m in the mark always provided great service, at a reasonable price. They always have a loaner vehicle for me to use while my car is in the shop. if I’m in the market for a new Acura I will definitely buy from Goodson! More

I called them to schedule an appointment to service my vehicle. I was told I could bring it the same day and they had a loaner car for me. Excellent service. vehicle. I was told I could bring it the same day and they had a loaner car for me. Excellent service. More

Fantastic service, with all the details on our whole car makes us feel safe at Goodson dealership ! Everyone was polite and professional. We love the E-coupons that we received in our E-mail!!! Excellent makes us feel safe at Goodson dealership ! Everyone was polite and professional. We love the E-coupons that we received in our E-mail!!! Excellent More

I received excellent customer service during my last visit as I always do. Eric Johnson ensures all my needs are met to keep my vehicle preforming at its best. visit as I always do. Eric Johnson ensures all my needs are met to keep my vehicle preforming at its best. More

Goodson Acura is the best! Just had my oil changed at Goodson Acura for the umpteenth time. Eric Johnson was my service representative and comes highly recommended. I've been a Just had my oil changed at Goodson Acura for the umpteenth time. Eric Johnson was my service representative and comes highly recommended. I've been a Goodson customer for almost 21 years now which should tell you just how first rate this dealership is. Thank you Goodson for another great experience! Britt Reese More

As represented: Timely, clear and direct communication; thorough in the work done and in diagnosing to determine same; courteous and helpful beyond all limits. Thanks much! thorough in the work done and in diagnosing to determine same; courteous and helpful beyond all limits. Thanks much! More

Most dealerships play games, Goodson Acura sells cars! Just leased a 2020 Acura TLX (my second) from Alex Kirklighter at Goodson, and it was the best experience I've ever had getting a new vehicle! Alex Just leased a 2020 Acura TLX (my second) from Alex Kirklighter at Goodson, and it was the best experience I've ever had getting a new vehicle! Alex was super friendly and efficient with my time. I was worried about having to negotiate but, right off the bat, I was presented with such a good deal I had to take it; they really wanted my business and their direct approach was very much appreciated. The whole process, from check in and test drive to keys in hand, took barely two hours and I was made plenty comfortable during any downtime in their upscale store, which also has a great selection of complimentary amenities to choose from. If you're looking for a new or pre-owned vehicle this Christmas, dont waste your time at any of the other nickle and dime shops, unless you want to play games and dont value your time. Go to Goodson, ask for Alex, and tell him: "Lawrence said you sell cars here!" More