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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
872 Reviews
Call Service Center (214) 692-2872

872 Reviews of Goodson Acura of Dallas - Service Center

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March 25, 2024

My service advisor Robert at Goodson Acura, Dallas Texas is professional and excelllent customer service. More

by Imee Fajardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Mar 25, 2024 -

Goodson Acura of Dallas responded

Imee, thank you for sharing 5-stars! We're happy to hear Robert is professional and provides excellent customer service! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

Helpful
March 20, 2024

Clean, friendly, professional service. Comfortable waiting room. Checked car over and only performed necessary and appropriate maintenance. More

by Gay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Ruiz
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Mar 21, 2024 -

Goodson Acura of Dallas responded

Gay, thank you for sharing 5-stars and noting clean, friendly, professional service and a comfortable waiting room. We appreciate your praise and look forward to serving you additionally next time. Thanks again!

Helpful
March 16, 2024

Goodson Service was organized and fast. The whole process was explained and communication was in a timely manner. I could not ask for a better experience. Thanks, guys! More

by ogionami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2024 -

Goodson Acura of Dallas responded

ogionami, thanks for sharing 5-stars and noting that we were organized and quick. We appreciate your praise noting timely service and we look forward to serving you additionally moving forward. Thanks again!

Helpful
March 06, 2024

They are convenient, thorough, detailed and communicate appropriately through the whole process. I highly recommend. More

by Pjh5150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2024 -

Goodson Acura of Dallas responded

Pjh5150, thank you for sharing 5-stars and noting that Khang was excellent to work with! We appreciate your endorsement and look forward to serving you additionally in the future, Thanks again!

Helpful
March 04, 2024

Trustworthy advisor, Jonathan Valdez is available by cell phone and gets me the best service and timely appointment. More

by Wrgibson4
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2024 -

Goodson Acura of Dallas responded

wrgibson4, thank you for sharing 5-stars! We're happy to hear Jonathan Valdez provides great service! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

Helpful
March 04, 2024

Reasonable prices compared to Lexus. Service Managers never try to pressure to get unnecessary services/jobs. Overall, great value for money. More

by Acura-Fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 05, 2024 -

Goodson Acura of Dallas responded

Acura-Fan, thank you for sharing 5-stars! We're pleased to hear our team provides great value for the money! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

Helpful
March 01, 2024

Excellent service and competitive pricing! Wouldn’t go anywhere else. Always quick into a loaner car. More

by Annbakes7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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Mar 02, 2024 -

Goodson Acura of Dallas responded

Annbakes7, thank you for sharing 5-stars! We're happy to hear our team provided excellent service! We appreciate your endorsement and look forward to serving you additionally in the future! Take care!

Helpful
March 01, 2024

They were able to do my service within under an hrs time. Was so happy didn’t want to have to wait an 1hr 30min for an oil change. More

by artiques23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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Mar 02, 2024 -

Goodson Acura of Dallas responded

artiques23, thank you for sharing 4-stars! We're happy to hear our team provided quick service! We appreciate your endorsement and look forward to serving you additionally in the future! Take care!

Helpful
February 24, 2024

Scheduling was easy, service was friendly with a full explanation, and work was performed timely at a reasonable cost. More

by RB OG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Patton
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Feb 24, 2024 -

Goodson Acura of Dallas responded

RB OG, thank you for sharing 5-stars and noting that scheduling was easy. We appreciate your praise and look forward to serving you additionally next time. Thanks again!

Helpful
February 20, 2024

All work done promptly and as expected. Service rep was knowledgeable and attentive. This is typical of my experience at Goodson for 30+ years. More

by Richard Barry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Serrato
Report | Print
Feb 20, 2024 -

Goodson Acura of Dallas responded

Richard, thank you for sharing 5-stars! We're please to hear our team is prompt, knowledgeable and attentive! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

Helpful
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