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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
872 Reviews

872 Reviews of Goodson Acura of Dallas - Service Center

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March 25, 2021

Thank you for an excellent and prompt job regarding the service for my Acura! Thoroughly impressed with Johnathan Valdez and the rest of the team! More

by Jennifer Jobe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Goodson Acura of Dallas responded

Jennifer, thank you for noting your impressive experience with Jonathan! We appreciate your endorsement and appreciate the opportunity to serve you and look forward to the next. Thanks again!

March 20, 2021

Great experience. Quick service. Clean Environment. Exceptional customer service. First time there and I will be coming back. They took great care of my car. More

by MoGo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Patton
Mar 20, 2021 -

Goodson Acura of Dallas responded

MoGo, we appreciate your 5-stars. Thank you for taking a moment to share praise and note great service, quick service and a clean environment. See you next time. Thanks again!

March 18, 2021

Thank you Kang Ngyuen for your professionalism, friendliness, informative and helpful. My 2nd year with Goodson service and its worth the drive from Plano . Thank you again. More

by Wr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

Goodson Acura of Dallas responded

Wr, thank you for sharing praise regarding your service experiences with Khang! We appreciate you driving the distance from Plano to come see us. We look forward to serving you additionally when the time comes. Best wishes!

March 15, 2021

Outstanding service. Hayley Jones did an excellent job. I can’t say enough good things about her. The service was prompt and efficient. No complaints. More

by dmrdallas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hayley Jones
Mar 16, 2021 -

Goodson Acura of Dallas responded

dmrdallas, thanks for noting outstanding sevice and an excellent job done by Haley! Thank you for leaving praise and noting efficient service. See you next time. Thanks again!

March 09, 2021

I always receive great service at Goodson. It’s been a pleasant experience from the purchase of my vehicle to routine services over the last 3 years. More

by Joyce C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lashon Avery
Mar 10, 2021 -

Goodson Acura of Dallas responded

Joyce, we appreciate your 5-stars and tag of Lashon and Khang. Thank you for taking a moment to share praise. See you next time. Thanks again!

March 08, 2021

My first visit to this dealership. I can’t say enough good things about my experience. Friendly, prompt service. Everything was succinctly explained. Facility was immaculate. I would give it a superior r More

by jeanrjohnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hayley Jones
Mar 09, 2021 -

Goodson Acura of Dallas responded

jeanrjohnson, thank you for sharing 5-stars and noting your experience on your first visit. We appreciate your positive feedback and mention of having everything explained thoroughly. See you next time. Best wishes!

March 08, 2021

Very much professional , assessment was thorough, was patient enough to check previous work done on the vehicle in Acura website under vehicle details and avoiding unnecessary expenses if it could be d More

by Ravee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hayley Jones
Mar 09, 2021 -

Goodson Acura of Dallas responded

Ravee, thank you for sharing 5-stars and noting your experience with Hayley in service. We appreciate your positive feedback. See you next time. Best wishes!

March 03, 2021

I love the customer service at Goodson Acura. Jonathan always takes care of my needs! Very reasonable too compared to other dealerships. I would buy another More

by Pamelagrace2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Goodson Acura of Dallas responded

Pamelagrace2013, thank you for sharing 5-star praise regarding working with Jonathan! We sure appreciate your endorsement and pleased to hear he has taken care of all your needs. Let us know when we may serve you additionally. Best wishes!

February 27, 2021

This was my first time going to this location. I found the customer service to be excellent and I was in and out as promised. More

by Adreanwhite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric
Feb 28, 2021 -

Goodson Acura of Dallas responded

Adreanwhite, thank you for sharing praise regarding your first visit to come see us! We appreciate your mention of great customer service and timeliness. See you next time. Thanks again!

February 27, 2021

Personalized and professional service from the entire team during a tough weather week. Jonathan, Eric, Bobby, Josie, service technicians, ladies at checkout - all to be commended. Thank you! More

by LMBcanAV8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Johnson, service technician(s), ladies at checkout, Josie Parrent
Feb 27, 2021 -

Goodson Acura of Dallas responded

LMBcanAV8, thank you for sharing praise regarding your experience working with Bobby, Jonathan, Jose, Eric and the cashiers! Thank you very much for your kind words. See you next time. Thanks again!

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