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Gordie Boucher Ford of Menomonee Falls

Menomonee Falls, WI

Overview
Employees
Reviews
Vehicles
4.6
1,623 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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N88 W14300 Main St

Menomonee Falls, WI

53051

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Showing 1,623 reviews

March 06, 2023

Always polite, are focused on getting the job done in a timely manner. Customer care is clearly what they strive for More

by Loisvmbm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for choosing Gordie Boucher Ford of Menomonee Falls. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 01, 2023

you me I needed a battery and nothing was wrong with it because I took it somewhere else and they told me it was fine. More

by Chuckgray2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
don't know his name
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Mar 05, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to Alex Bair, Service Manager at 262-255-9010, he'd love to address your concerns in detail.

February 26, 2023

Jeff and staff were professional. We went in on a Friday and had our new SUV by sat 10am everything was ready for us less than a total of 2 hours in two days to get our SUV no hassle More

by tomherzberg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Milan Fridl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Schwister
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Feb 27, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Tom, and look forward to your next visit.

February 24, 2023

The service is always done correctly, and I receive the car back at the time it was promised as well. More

by Bjondahl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Pleugers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford of Menomonee Falls to be a positive one. Please don't hesitate to reach out if you need anything else.

February 23, 2023

Always on time, courteous, explains everything & is helpful. Service updates were explained to me & I set up an appt. to have the work done. More

by DIANAWOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man who checked me in - not sure of his name
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Feb 24, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Menomonee Falls!

February 23, 2023

Everyone always takes great care of us this is the second car we purchased from boucher More

by Hoeller
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Samp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Hoeller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Congratulations on your new vehicle! We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 21, 2023

I think the most important thing about any dealership is TRUST and you get that at Boucher Meno, Falls. More

by GLOUIEGOETZ00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Samp he makes the process at Boucher an easy one.
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Feb 21, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 21, 2023

I appreciate the time and concern they have for the vehicle and how good everything works now. i appreciate the heads up and swift response once Katie received my call back. More

by Scott_zandi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie
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Feb 22, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you, Scott, for sharing about your experience with Gordie Boucher Ford of Menomonee Falls. We appreciate your business and hope to see you again soon!

February 20, 2023

Good service and my brakes sound much better. Quality repairs at a good price and I will be back again. More

by cmestrivin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Gregovich
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Feb 21, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 15, 2023

Quick scheduling for overdue oil change. Took time to answer questions I had about providing best possible care for my new car. Robert always addresses any concerns I have and does necessar More

by Kstabo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 15, 2023 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for choosing Gordie Boucher Ford of Menomonee Falls. Your feedback and rating mean a lot to us. We're glad Robert was able to help, and we hope to see you again!

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