Gordie Boucher Ford of Menomonee Falls - Service Center

Professional and well done as usual. Charles is a pleasure to work with. Always does the right thing and finds us the best deal he is the main reason we keep coming back. pleasure to work with. Always does the right thing and finds us the best deal he is the main reason we keep coming back. More

Great service techs. Nick did a great job servicing my truck. Very professional and courteous explained everything to me and showed me how to use a option that I didn’t know how to use. truck. Very professional and courteous explained everything to me and showed me how to use a option that I didn’t know how to use. More

The service was good – the phone answering was bad. I had called later in the evening and the phone bounced from service to whoever they asked if service could call me back to make an appointment which never called later in the evening and the phone bounced from service to whoever they asked if service could call me back to make an appointment which never happened. I had to call again the next day. More

Service with a smile (through the masks)! I had always heard that you should never bring your car, into a dealer, for service. GB Ford has convinced me (time and time again), to ONLY bring my car to their heard that you should never bring your car, into a dealer, for service. GB Ford has convinced me (time and time again), to ONLY bring my car to their dealership, for service. KEEP UP THE GREAT WORK!!! More

I was taken care of immediately even though I was about 10 minutes early. Once my car was ready, the woman from the service department came in to brief me on the oil change and go over all the points that 10 minutes early. Once my car was ready, the woman from the service department came in to brief me on the oil change and go over all the points that are part of the "Works" package. She was very knowledgeable and to the point. Also very friendly. She knew her stuff! I thing to mention is that I couldn't schedule my appointment online which I have always done in the past. Kept giving me an error message so I had to call the service department. More

I appreciated being told what was going to be repaired and what was not needed. I was told that I needed front brakes and after inspection was told that the brakes were just fine. and what was not needed. I was told that I needed front brakes and after inspection was told that the brakes were just fine. More

My service advisor Charles was great as always. He's so friendly and always does his best to give the best deals. I've been coming here for years, and don't plan to stop. friendly and always does his best to give the best deals. I've been coming here for years, and don't plan to stop. More

The service department advisor was first class in customer service. She was very knowledgeable and very helpful. She communicated all information regarding repairs in a timely fashion. customer service. She was very knowledgeable and very helpful. She communicated all information regarding repairs in a timely fashion. More

Always a great job when I go to Boucher. They make things easy for me, getting an appointment, explanations is there are problems, replacements, etc. All the staff and mechanics are consistently courteous a easy for me, getting an appointment, explanations is there are problems, replacements, etc. All the staff and mechanics are consistently courteous and pleasant. Great group of folks! More

The service department is top notch from the Service Writer's to the Tech's very happy with there service. Great communications thanks Mercedes and Bri Writer's to the Tech's very happy with there service. Great communications thanks Mercedes and Bri More