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Gorman McCracken Volkswagen Mazda
4.0
15 Lifetime Reviews
800 Highway 31 E, Longview, Texas 75604 DirectionsSales: (866) 963-4490
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Filter Reviews By Type
Showing 15 reviews
August 30, 2019
"I will never buy another car from them"
- JamesBonnyI will never buy another car from this dealership. I love the car but refuse to do business with a business lacking in basic honesty.
Read MoreEmployees Worked With
Other Employees :
Clayton, and Dan, Dakota said he consulted Matt Hammers
Helpful May 29, 2019
"Buying with ease"
- leslieAfter seeing the new inventory online, I call Gorman McCracken to ask a question. I spoke to Mike Lopez and he answered the questions that I had and we set up an appointment for me to look at and test drive a Mazda CX-5. He was incredibly patient with me as half way to the dealership I forgot the title of my trade in and had to delay the appointment for 2 hours. Everyone there was incredibly nice and helpful and not pushy. Mike got me the deal I wanted and was the nicest salesperson I have ever met. Financing went off without a hitch, met Terese in Service and I was in and out in 2.5 hours. What a pleasure and I LOVE MY NEW MAZDA!
Read MoreJanuary 10, 2019
"NEVER BUY A CAR HERE"
- MudKatI have had my pre owned car for 2 months. Got a recall and found out that my car had issues the dealership didn’t tell us about. The service manager yelled at my husband and the finance manager lied to us when we bought the warranty. We are of the opinion that this dealership doesn’t deal in telling the truth when making a sale. We will never go back.
Read MoreApril 11, 2018
"Excellent service"
- PaulBoth the sales agent And sales manager were excellent and providing knowledge about the vehicle and getting that vehicle financed. The salesman’s name is Dakota and I will definitely return to this dealership in the future
Read MoreMarch 26, 2018
"Dakota is AMAZING!! "
- Chelsmparrish 66
After having a very rushed experience with the last veichle I purchased, Dakota was great at explaining all of my finance options so I could make the best decision for my family! He was very patient with me and answered all of my questions and concerns in a professional manner! Highly recommend this guy!!
Read MoreEmployees Worked With
March 26, 2018
"Dakota was GREAT!"
- AmberExcellent, friendly dealership! Dakota was our salesman and he was the best! He responded fast to all of my questions, and worked magic to get us in the truck we wanted, and even had guys go to Austin to get the truck, not to mention meeting me before work to sign papers so I could be at work on time. Highly recommend this dealership & Dakota!
Read MoreEmployees Worked With
April 04, 2017
"Service Department"
- vwbugfanExcellent service. Teres Love and service staff were very helpful. All personnel very friendly and helpful. I highly recommend them. Will be back for any necessary service. No
Read MoreEmployees Worked With
Teres Love and service staff
May 15, 2016
"Awsome Experence with family!!!!!!!!"
- dgarrettThe staff at Gorman McCracken dealership were awesome my experience was one of a lifetime. James B. Maxie took very good care of me during my visit there. He made sure I knew the ins and outs of my new 2016 Mazda 6 before I left the lot he felt more like a close family friend than a sales person you can't go wrong with him or the dealership. Thank you Mr. Maxie for taking care of me!!!!!!!!!!!
Read MoreEmployees Worked With
James B. Maxie , Reggie King, Brandon
January 15, 2016
"BEST DEALERSHIP EVER"
- teejack86We had the best experience ever at McCracken Mazda of Longview, TX. The sale's person, magic man, was straight and direct. He said he could and did make the deal happen. By the way, his name is Mr. James Maxie. Everyone must take a visit to McCracken Mazda to get a taste of the "Maxie Experience". Everyone at the dealership was so friendly and welcoming. I have never visited a car dealership and been in and out with keys to a new car in under two hours. This was so impressive to both my husband and I. The topper on the cake was that my twin daughters were presented the car as an early graduation present. Thanks, Mr. Maxie and the fine associates at McCracken Mazda. You can count on seeing us again in the near future. Willard and Tammy J. Augustus and twin daughters
Read MoreEmployees Worked With
James Maxie and financial manager
December 03, 2015
"Great Experence!"
- TonnyI went in just to look around not serious about changing cars. However I was presented with such a good deal I just could not refuse. I would highly recommend McCracken the staff are friendly and professional, I have the utmost confidence in them from the Floor staff, to the service department
Read MoreEmployees Worked With
James B. Maxie, Eric Null,
