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Grand Prairie Ford

Grand Prairie, TX

Overview
Employees
Reviews
Vehicles
4.5
1,321 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 1,321 reviews

April 07, 2024

Had great experience at Grand Prairie ford salesman Parker works really hard to make a deal that benefits the buyer was greeted with in 2 minutes of arrival and I appreciate the hospitality and service More

by JDC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parker Fugate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Moore
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Apr 09, 2024 -

Grand Prairie Ford responded

We're thrilled to hear about your positive experience! It sounds like Parker went above and beyond to find a deal that worked for you. A warm welcome and exceptional service are what we strive for, and we're happy Parker delivered on those promises. Thank you for recognizing his hard work, and for choosing Grand Prairie Ford! We look forward to serving you again in the future.

Helpful
April 07, 2024

If you need a new vehicle Go see Jackie Mercer if you want a great deal see this guy he gets the job done,great customer service at Grand Prairie Ford Thanks DW More

by Txpoolman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Grand Prairie Ford responded

We're thrilled to hear you had a fantastic experience at Grand Prairie Ford! Thank you for recommending Jackie Mercer! We appreciate you recognizing his excellent customer service and ability to get you a great deal. Jackie takes pride in making the car buying process smooth and enjoyable for our customers. We're glad you found the perfect vehicle and that Jackie exceeded your expectations. Thank you for choosing Grand Prairie Ford! Please let us know if there's anything else we can assist you with in the future.

Helpful
April 02, 2024

It was a experience, great customer service, and very helpful. We got what we wanted. More

by PRIS162003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edsel Elizondo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Elizondo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2024 -

Grand Prairie Ford responded

We're thrilled to hear it was a great experience for you! At Grand Prairie Ford, we strive to provide exceptional customer service and help our customers find exactly what they're looking for. So we're delighted to hear we achieved both those goals for you. Congratulations on getting what you wanted! We hope it brings you lots of joy and satisfaction. Please don't hesitate to reach out to us if there's ever anything else we can do for you.

Helpful
April 01, 2024

Always leave excited ! ! Enjoying our new car to the maximum super excited. Cant wait for our next purchase More

by judyrdgz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giovanni
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Apr 02, 2024 -

Grand Prairie Ford responded

We love hearing this! It brings us so much joy to know you always leave excited and are enjoying your new car to the maximum. That's exactly what we hope for our customers! We can't wait to help you with your next purchase too – there's always something exciting to discover at Grand Prairie Ford! In the meantime, be sure to stop by for service or just to say hi – we'd love to see you again soon!

Helpful
March 31, 2024

They were very helpful and actually beat the out the door price we discussed online. I would highly recommend this team! Thanks Jackie and Brandon. More

by robertraylutt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2024 -

Grand Prairie Ford responded

We're thrilled to hear about your fantastic experience, and especially impressed that you wanted to recognize Jackie and Brandon! It sounds like Jackie and Brandon went above and beyond for you, not only by being helpful but also by beating the out-the-door price you discussed online. That's a win-win! We'll be sure to pass your kind words on to them – they'll be happy to know their efforts were appreciated. There's no higher compliment than a recommendation! We appreciate you letting others know about your positive experience with Jackie and Brandon. We strive to be transparent with our pricing throughout the car-buying journey. We're happy to hear they were able to beat the price you discussed online. Thank you again for choosing Grand Prairie Ford, and thank you again for recognizing Jackie and Brandon's outstanding service. We look forward to seeing you again in the future for your service needs!

Helpful
March 28, 2024

Did not receive my paper work from finance still don’t have it and I don’t have my title to the truck it has been almost 4 months I have contacted the gm and he assured me that I would receive my paper wo More

by jakebassett93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Trey reed
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Apr 03, 2024 -

Grand Prairie Ford responded

Thank you for taking the time to leave this review. We understand this is frustrating, and we sincerely apologize for the delay. Please contact Joseph Coates at JCoates@grandprairieford.com, and we will do our best to make this better.

Helpful
March 27, 2024

Really food experience. I would recommend anyone looking to buy scar to consider this dealership More

by Uncappr
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie Mercer
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Mar 28, 2024 -

Grand Prairie Ford responded

Thank you for the amazing review! We strive to provide a truly positive experience for everyone who walks through our doors, so hearing you would recommend us to others is incredibly rewarding. Congratulations on your new car! We hope you love it for many miles to come. Please don't hesitate to reach out to us if you have any questions or need anything at all.

Helpful
March 27, 2024

Make a good deal in record time. I would recommend this dealership friendly fast service More

by Uncappr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2024 -

Grand Prairie Ford responded

Thank you for the fantastic review! We're thrilled to hear you were able to get a great deal on your new car and appreciate you recognizing our friendly and fast service. At Grand Prairie Ford, we value your time and strive to make the car buying process efficient and enjoyable. We're happy you would recommend us – that means a lot! If you know anyone else looking for a great car buying experience, please don't hesitate to send them our way. Congratulations on your new car!

Helpful
March 26, 2024

Ever since I have bought my f250, the service I have received has been very good More

by POLEA07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Coker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sergio Diaz
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Mar 27, 2024 -

Grand Prairie Ford responded

Thank you for the fantastic review! We're thrilled to hear that you've consistently received very good service at our dealership since purchasing your F250. At Grand Prairie Ford, we're committed to providing exceptional service throughout the entire ownership experience, and it means a lot to know we're achieving that for you. We appreciate your continued loyalty! We look forward to seeing you again soon and ensuring your F250 keeps running smoothly for many miles to come.

Helpful
March 26, 2024

Larry Davis always provides exceptional service and has impeccable communication. Always above and beyond my expectations. More

by PEROMO73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Davis
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Mar 27, 2024 -

Grand Prairie Ford responded

Thank you for the fantastic review! It's truly rewarding to hear that Larry Davis consistently provides exceptional service and keeps you well-informed throughout the process. At Grand Prairie Ford, clear communication and exceeding expectations are what we strive for, and it sounds like Larry delivers on both! We'll be sure to pass your kind words on to Larry – he'll be happy to know his dedication is appreciated. Thank you for your continued trust in Larry and Grand Prairie Ford. We look forward to seeing you again soon!

Helpful
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