Grand Prairie Ford

Great service and professionalism! Jackie is an amazing salesman and always helpful! Appreciate you and the team! Jackie is an amazing salesman and always helpful! Appreciate you and the team! More

I bought an used 2018 Ford Expedition for my wife’s birthday. My wife is 9 months pregnant and can’t travel the 1 hour drive to the dealership. When I got home with the vehicle I had to detail the vehi birthday. My wife is 9 months pregnant and can’t travel the 1 hour drive to the dealership. When I got home with the vehicle I had to detail the vehicle again due to all the trash, stuck candy, chips, etc. throughout the whole car. I also had to order more parts that should have been on the vehicle. I purchased these parts from our local Ford Dealership. To top it off, we were told that we would have to drive the car all the way back to the dealership because our vehicle’s A/C did not work correctly. Once again, my wife is 9 months pregnant (due to be induced in less than a week) and can’t leave the city we live in. We were told we would have to figure a vehicle situation because it may take a while to fix. Well we took the Expedition to our local mechanic to fix the A/C because I can’t afford to bring my wife home from the hospital in a hot vehicle. Come to find out…..the vehicle didn’t have any Freon. After several hundred dollars later, we have a fixed A/C so I can bring my wife home in a cool car. I am so frustrated with this whole car buying experience and how difficult it has been. I understand it was a used car but it also should be a car that we shouldn’t have to have detailed, buy more parts for from our local dealership and also take in to get the A/C fixed. I failed to mention we still have not made our first monthly payment because the vehicle is so new to the family. I will definitely not be returning to this dealership due to our frustrations. More

Jackie and Gabriel did a great job. They found the right vehicle to fit my budget. Great communication with me through the whole process. They found the right vehicle to fit my budget. Great communication with me through the whole process. More

Jackie is an awesome sales person and the fastest in/out ever buying a car. ever buying a car. More

Great People to work with they care they take care of you an get what you want an get what you want More

Was greeted as soon as we pulled in to park I expressed what I was looking for and was offered a deal without having to commit to something I could not afford there was no pressure unlike other car dealers what I was looking for and was offered a deal without having to commit to something I could not afford there was no pressure unlike other car dealerships I had visited Thank you Grand Prairie Ford More

Buying cars is painful but not with this team. This was a great experience. I was put into the right car for me at the right price. This was a great experience. I was put into the right car for me at the right price. More

Great service I liked they way they looked for different scenarios and explained it to me scenarios and explained it to me More

just bought a new bronco and I was glad to get a friendly and courteous service from both the sales manager and also the sales associate. I'll recommend this dealership to family and friends. and courteous service from both the sales manager and also the sales associate. I'll recommend this dealership to family and friends. More