Grand Prairie Ford - Service Center

Grand Prairie Ford responded

Thank you for the fantastic review! We're thrilled to hear that you were very pleased with the service you received with Sergio's professionalism and promptness. At Grand Prairie Ford, we strive to provide exceptional service with efficient turnaround times, and it sounds like Sergio delivered on both aspects! We'll be sure to pass your kind words on to him – it will definitely make his day! Thank you for choosing us! We look forward to seeing you again soon, and hopefully you'll get to experience Sergio's excellent service again as well.

Grand Prairie Ford responded

Thank you for the fantastic review! We're thrilled to hear that you've consistently received very good service at our dealership since purchasing your F250. At Grand Prairie Ford, we're committed to providing exceptional service throughout the entire ownership experience, and it means a lot to know we're achieving that for you. We appreciate your continued loyalty! We look forward to seeing you again soon and ensuring your F250 keeps running smoothly for many miles to come.

Grand Prairie Ford responded

Thank you for the fantastic review! It's truly rewarding to hear that Larry Davis consistently provides exceptional service and keeps you well-informed throughout the process. At Grand Prairie Ford, clear communication and exceeding expectations are what we strive for, and it sounds like Larry delivers on both! We'll be sure to pass your kind words on to Larry – he'll be happy to know his dedication is appreciated. Thank you for your continued trust in Larry and Grand Prairie Ford. We look forward to seeing you again soon!

Grand Prairie Ford responded

We're so happy to hear about your positive experience with our service crew! Their dedication to our customers is what truly sets them apart. Thank you for recognizing their efforts to go above and beyond. We appreciate your business!

Grand Prairie Ford responded

Wow, this review truly makes our day! Thank you for recognizing the excellent and fast work our team provided. We take pride in our technicians' deep understanding of vehicles, and it means a lot to know they treated you like family. That's exactly the atmosphere we strive to create! We're so glad you had a positive experience. Please let us know if there's anything else we can do for you in the future.

Grand Prairie Ford responded

We're so proud to have earned your trust! Thank you for choosing Grand Prairie Ford for both the purchase of your F-150 Powerboost and your service needs. It's fantastic to hear that Anthony and his service team consistently take care of your needs in a timely manner. That level of customer service is what we strive for, and we appreciate you recognizing their dedication. Your loyalty means a lot to us – knowing you'll return for future purchases and services is a huge compliment! We'll continue to work hard to gain the trust of others in the community, just like we've earned yours. Thank you again for your fantastic review!

Grand Prairie Ford responded

Wow! This review makes our day! We strive to deliver on all these aspects, and it means a lot to hear we achieved that for you. We'll be sure to pass your compliments on to the entire team! Thanks again for choosing us, and we look forward to seeing you again soon for another speedy service experience.

Grand Prairie Ford responded

Thank you for taking the time to leave such a thoughtful review! We're so glad to hear that you were impressed with our communication, workmanship, and overall service – that's exactly what we strive for! We understand a lengthy wait can be frustrating, and we apologize if the repair took longer than anticipated. For complex repairs like this, we prioritize doing the job thoroughly and correctly. Your feedback helps us continuously improve our customer experience. We appreciate your patience and are thrilled you're happy with the final results. Thank you for choosing us!

Grand Prairie Ford responded

This review makes our day! Thank you for the amazing 5-star rating. We pride ourselves on being timely, diagnosing issues accurately, and getting your car looking its best. We'll be sure to share your kind words with the entire team.

Grand Prairie Ford responded

We're thrilled to hear you had a great experience! Thank you for the 5-star review. It sounds like Antonio did a fantastic job keeping you informed of your vehicle's progress throughout the service. Excellent communication is important to us, so we appreciate you recognizing Antonio's efforts as a great customer service technician. We'll be sure to pass on your kind words to him.