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Granite Subaru - Service Center

Hudson, NH

4.8
2,756 Reviews

2,756 Reviews of Granite Subaru - Service Center

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June 19, 2021

I got VIP treatment. They picked up my car and brought back to my residence on schedule . The valet service awesome. Recall taken care of with little disruption to me. This is the second car I have brough More

by amac52476
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Granite Subaru responded

We're glad we could deliver the VIP experience! Thanks for the awesome review and for being a Granite Subaru customer!

June 10, 2021

The service wasn't completed in the 1hour originally stated. I had to use a loaner car and then come back to pick up my car. More

by BURT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Granite Subaru responded

Thank you for sharing your experience. We appreciate your patience as sometimes things take longer than expected, we're glad our team could offer you a loaner vehicle.

June 10, 2021

Tim took great care of us! Quick and thorough service; immediately resolving our issue. We will definitely return for future service and highly recommend to others! More

by askdriscoll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Granite Subaru responded

We're so glad Tim could take great care of you! Thanks for choosing Granite Subaru!

June 09, 2021

Guessing the battery was disconnected during service, the timezone, time, and date was not reset. Other then that, the service was good and the loaner car was nice. More

by JIMHILLCC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Jun 10, 2021 -

Granite Subaru responded

Sorry for the oversite! We appreciate your feedback so we can improve next time. Thank you and take care!

June 08, 2021

The service was great and quick like always. I hate getting multiple emails and texts asking for a review everytime I have work done on my car. This is getting ridiculous and also im sick of the emails More

by SHAE221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Granite Subaru responded

Thank you for your honest feedback. Customer feedback is so important to our team to ensure we are always providing top-notch service. We apologize for any inconveniences our reaching out has caused. Please call our dealership at 603-589-2610 or email at service@granitesubaru.com, and request to be taken off our email and mailing list.

June 08, 2021

The valet service was superb with a 2021 loaner while my car was having its 15000 mile maintenence check. Service department texted and called to let me know when my vehicle was ready. More

by candlejack1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Sokol, Jerry Chatelier
Jun 08, 2021 -

Granite Subaru responded

Thank you for the awesome five-star rating and review! We're so glad our team made this milestone appointment enjoyable and we look forward to seeing you at your next service visit! - Granite Subaru

June 05, 2021

Been coming here for years and always pleased with the service. I usually need a loaner due to my scheduling and I have never had an issue with that or being able to keep it if they need to wait for a pa More

by Drogers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Granite Subaru responded

Thank you for the excellent feedback and rating! We appreciate you coming to see our service team and look forward to seeing you at your next appointment! - Granite Subaru

June 02, 2021

I really liked how the waiting center was renovated and I really liked how the waiting center was renovated and I thoroughly enjoy a cold brew on tap. Good selection of snacks. It wouldn’t hurt to have a More

by pureleaf97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Granite Subaru responded

Thank you for your feedback! We will pass along your comments to our team.

June 01, 2021

Great job all! Recalls all fixed and car is fabulous. Always a great experience going to Subaru and the team is always friendly. Keep up the good work. More

by CONEYBANDITA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Prevett
Jun 01, 2021 -

Granite Subaru responded

Thank you for the wonderful review! We appreciate your kind words about our team and hope to see you again next time here at Granite Subaru!

May 28, 2021

Great job by everybody. Front bakes feel like a new car. Service provider Carl did a great job orchestrating everything. Feel much safer now. Thanks! More

by tonykphoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl
Jun 02, 2021 -

Granite Subaru responded

Thank you for the great review and rating! We're glad to hear Carl made this visit excellent for you! We'll see you at your next appointment! – Granite Subaru

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