Grapevine Dodge Chrysler Jeep
Grapevine, TX
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846 Reviews of Grapevine Dodge Chrysler Jeep
Had a great experience with this dealership everybody was friendly and helpful to my needs. They took the time to answer my questions and give information about the truck I purchased. friendly and helpful to my needs. They took the time to answer my questions and give information about the truck I purchased. More
22 days for brakes replacement. Oil leaks discovered… Never had leaks in my garage. No fingerprints under the hood - no signs of someone working on the engine. Service representativ Oil leaks discovered… Never had leaks in my garage. No fingerprints under the hood - no signs of someone working on the engine. Service representative said that the stuff is working with gloves and I’ll not be able to see signs - I guess those gloves are finger proof- dust was covering everything… $3346.59 for brakes and rotors replacement and “timing cover gasket” and all that was done in 23 days… $2300 for rental…. Thank you Dodge/ Chrysler More
This dealership has provided great service and has always taken care of me. The two service advisors that I’ve had have been great! I take our company vehicle and my own to this dealership for any service ne taken care of me. The two service advisors that I’ve had have been great! I take our company vehicle and my own to this dealership for any service needs. By far the best experience I’ve had when it comes to service and professionalism. More
Grapevine Dodge has a great team of caring professionals who made the buying experience worthy of the highest rating. Special kudos to Salesman/Team Leader Mike Coleman for putting me in a vehicle which is who made the buying experience worthy of the highest rating. Special kudos to Salesman/Team Leader Mike Coleman for putting me in a vehicle which is perfect for my needs. He listened carefully to what I wanted in a vehicle and provided top notch customer service. More
Christopher was polite and knowledgeable. When I arrived, a young gentle asked why I came. (It was for an oil change and I didn't have an appointment) he called for an agent to help me.. no o When I arrived, a young gentle asked why I came. (It was for an oil change and I didn't have an appointment) he called for an agent to help me.. no one came for 6min. Then Christopher came to ask if I was helped. I said, No. he apologized and said he was finishing up with another person but will be back in a minute. I appreciate Christopher taking ownership for the delay and helping me out even with out an appointment. I will come back to this service department for my next oil change. More
The level of service , from picking up my vehicle , delivering a loaner , servicing and then getting me back up and going was handled by a professional team. There is no comparison in any industry . delivering a loaner , servicing and then getting me back up and going was handled by a professional team. There is no comparison in any industry . More