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Grayson BMW

Knoxville, TN

4.8
1,472 Reviews
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10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,472 reviews

December 02, 2025

This is the second time I sent this review. The service of my BMW was EXCELLENT. I was there for two hours. Spent 1 1/2 hours looking at a new car. NOT ONE SALESMAN APPROACHED ME TO ASK IF I HA More

by Unnecessary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Check your service schedule
November 30, 2025

Great experience! Dylan did a phenomenal job of taking care of my vehicle and talking me through each step. More

by malindaharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
November 30, 2025

Clean, comfortable, ample seating in the waiting area, magazines to flip through while waiting, adequate bathroom accommodations, and the biggest, the ability to view work being done on our car. More

by JeffS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickle (sp?)
November 28, 2025

Logan was awesome to work with! Car arrived as described! He arranged delivery that was 4.5 hr away/one way! More

by Michael
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan
November 28, 2025

Matt is always great to work with and helps to make sure that me and my vehicle always gets the attention it needs. More

by noputtin71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
November 27, 2025

Dylan is the best! Professional and courteous and most of all, gets things done as promised with thorough explanations. More

by L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
November 27, 2025

Another wonderful experience getting our car maintenance done at Grayson BMW! Painless, fast and thorough. Thank you!!! More

by robin_irie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
November 26, 2025

Dylan is always helpful and professional when I bring my car for service. They take good care of me and of my car! More

by jilldorrough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Harris
November 25, 2025

Matt Schroller is great to work with. He communicates promptly & clearly. His attention to detail is five star. More

by lds
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Schroller
November 24, 2025

Dylan took great care of my M3 comp. Highly recommend. I will be going back to him everytime. More

by Browning5124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
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