Great Lakes Honda West
Elyria, OH
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Outstanding customer service. Pat was very professional and helpful in finding the right vehicle for us. This is the third time we dealt with her and would recommend our friends to her. and helpful in finding the right vehicle for us. This is the third time we dealt with her and would recommend our friends to her. More
Matt in service department is excellent! He kept me informed and service was very thorough! I would recommend and take my car to dealer for service. Trusted and honest! informed and service was very thorough! I would recommend and take my car to dealer for service. Trusted and honest! More
It’s our third lease with this Honda Dealership and Pat Wehrenberg and we couldn’t be happier with our experiences and the cars! She is great to work with and we will be back again! Wehrenberg and we couldn’t be happier with our experiences and the cars! She is great to work with and we will be back again! More
This is my second Pilot. I bought my present Pilot from a different dealership but will always bring my car back to this dealership because I have always been treated professionally. Whenever I have a que a different dealership but will always bring my car back to this dealership because I have always been treated professionally. Whenever I have a question or need an appointment Mike Gantz has always been able to answer my questions or has been able to accommodate the needs of my car. I have found that the quality of the workmanship to be excellent. The mechanic, Mike Verhovitz, has always been thorough and keeps me udated on what needs to be done on my Pilot. More
Very professional to deal with throughout the process. Price was good service fast and paperwork well done. Office waiting area clean and well stocked. Environment was COVID 19 safe Price was good service fast and paperwork well done. Office waiting area clean and well stocked. Environment was COVID 19 safe More
I worked with service and sales in the past. Both have treated me unbelievably well and they couldn’t have a better staff at this store. Thank you Great Lakes!! treated me unbelievably well and they couldn’t have a better staff at this store. Thank you Great Lakes!! More
Everyone in the service dept. is polite and ready to help you. The showroom and waiting area are clean and comfortable. Wouldn't think about buying a car or having it serviced at any other dealer you. The showroom and waiting area are clean and comfortable. Wouldn't think about buying a car or having it serviced at any other dealer More
Mike and the Service Department Team look out for your interests first as opposed to the dealership’s. I’ve been going here for over 10 years. Also, you can’t beat Pete in Sales! interests first as opposed to the dealership’s. I’ve been going here for over 10 years. Also, you can’t beat Pete in Sales! More
I bought my Insight here about a year ago. Back for a 1 year service visit. Excellent. Professional, fast, friendly, pleasant waiting room with everyone masked and appropriately distanced. (Hopefully, we'l year service visit. Excellent. Professional, fast, friendly, pleasant waiting room with everyone masked and appropriately distanced. (Hopefully, we'll all be able to dispense with this by next year!) More