Great Lakes Subaru - Service Center

Pathetic, horrible, anti-customer, useless, incompetent, insincere, inept. Followers of the dark side. They should try politics. They would fit right in with the cesspool in Washington DC. insincere, inept. Followers of the dark side. They should try politics. They would fit right in with the cesspool in Washington DC. More

I like having the appointment on time and getting out in a reasonable timely fashion. a reasonable timely fashion. More

Everyone was courteous and helpful. Andre was willing to work with us so that we bought our car from Great Lakes instead of Yark. Andre was willing to work with us so that we bought our car from Great Lakes instead of Yark. More

The service was fast and I hope thorough. Service department was friendly but the waiting area was uncomfortably crowded. Service department was friendly but the waiting area was uncomfortably crowded. More

Very happy with the service, knowledge and professionalism including friendly atmosphere. Great place to find exactly what you are looking for. professionalism including friendly atmosphere. Great place to find exactly what you are looking for. More

quick,processional,on time, my favorite thing is my salesman great product and informative prompt salesman great product and informative prompt More

I brought my car in for service. All went great. Then my radio was acting weird. A few days later I had to take the car back in and found out it an upgrade was needed for the comp All went great. Then my radio was acting weird. A few days later I had to take the car back in and found out it an upgrade was needed for the computer. I drive 40 minutes to the dealer. Not sure why that wasn’t done the first time I was there. Very frustrating to have to come right back. More

Service dept was always very good particularly when Lariche was the dealership. I cannot say the same for the Finance Dept. When finishing up the purchase of the 2023 Highlander the Finance Mgr place Lariche was the dealership. I cannot say the same for the Finance Dept. When finishing up the purchase of the 2023 Highlander the Finance Mgr placed over $4,000 of extended warranties on this vehicle, past experience with TOY0TAS did not justify this much additional warranty extension but since we had already spent over six hours at the dealership the wife and I just wanfed to leave and finish up this warranty business in the future. The only documentation that we received was for the exterior and interior protection package which cost about $259. So what other systems were covered? I have no idea but would like some documentation on what is covered. Thank you for letting me share my concerns. More

Linsey was friendly and informative. Checked to see while I was if I wanted my wiper blades and informed me of some service I may want done in the future. She always treats me with respe Checked to see while I was if I wanted my wiper blades and informed me of some service I may want done in the future. She always treats me with respect and kindness. All the service folks are great! More

Free car wash! ! Noah was very pleasant when he greeted me and came to with a small concern on the car and we were able to decide how to proceed. ! Noah was very pleasant when he greeted me and came to with a small concern on the car and we were able to decide how to proceed. More