Greater Suburban Acceptance

Theresa is a gem! Theresa is my account manager with GSAC and I cannot imagine a better experience. I bought my first car on pretty awful credit and they have treated m Theresa is my account manager with GSAC and I cannot imagine a better experience. I bought my first car on pretty awful credit and they have treated me like I had a perfect score and did everything to convenience me, despite living all the way in Arizona. When the physical dealership destroyed my experience, Theresa has been awesome in every scenario since. She has been honest and helpful with everything. More

I have enjoyed being a Greater Suburban customer,i have been sick and dealing with some personal problems,which have caused me to be a few days late on a couple of payments. But never a problem, I call and been sick and dealing with some personal problems,which have caused me to be a few days late on a couple of payments. But never a problem, I call and speak to the most caring and understanding young lady ( Theresa ) ! So i say congrats, to Greater Suburban for having such a wonderful employee as Theresa, i'm so happy with your service that i hope we can do it again ! More

HORRIBLE/ DUMB AS A BOX OF ROCKS....CANNOT KEEP PAYMENTS RECORDED PROPERLY, HAS NO CLUE WHAT SHE IS TALKING ABOUT....LOAN SHARKS AT BEST WITH HORRIBLE SERVICE AND RECORD KEEPING...DO NOT USE THIS COMPANY EV RECORDED PROPERLY, HAS NO CLUE WHAT SHE IS TALKING ABOUT....LOAN SHARKS AT BEST WITH HORRIBLE SERVICE AND RECORD KEEPING...DO NOT USE THIS COMPANY EVER More

What I do not under stand is why every one is given greater suburban acceptance a bad review I mean they do have some good reviews, I bought my car from Bill Kay Nissan in downers grove and I had nothi greater suburban acceptance a bad review I mean they do have some good reviews, I bought my car from Bill Kay Nissan in downers grove and I had nothing but a excellent time from the time I walked in the door until the time I meet with GSAC for my loan no issues at all I know because of my credit issues I am paying a higher rate but that is my own fault and every time i have called GSAC and spoke with Joe I never had a issue with him or any one their. More

This is the second car financed though Greater Suburban Acceptance. Theresa is great. She has helped me tremendously. I have been unemployed for a year now and sometimes it has been difficult to make my pa Acceptance. Theresa is great. She has helped me tremendously. I have been unemployed for a year now and sometimes it has been difficult to make my payments on time but Theresa has made it so stess free. All she asks is for me to keep in touch. I know she is doing her job when she calls me and she understands when I tell her I will be a little late paying the bill. Great job Theresa. I will always use Greater Suburban Acceptance. More

Person handling the acct is very rude and unwilling to work with you. She talks over you when you are talking and handles the situation very unprofessional. When she calls your home she is rude to the p work with you. She talks over you when you are talking and handles the situation very unprofessional. When she calls your home she is rude to the person who answers the phone instead of asking for the customer who she is suppose to be dealing with. She answers the phone very unprofessional by not acknowledging the company. Very poor customer service. I would not recommend anyone purchase a car through GSAC. More

Went to this dealer after looking around for so long. I got a great deal along with great service from them. Sometimes my payments are a few days late because of mail service and they NEVER hassle me. They got a great deal along with great service from them. Sometimes my payments are a few days late because of mail service and they NEVER hassle me. They are understanding. *notice all the people commenting before me missed their payments* no wonder you all had issues! Just pay your car note! More

Don't bother with these people specially Joe. He's only good to harass and accused us of a scheme when our car was legaly parked and involved in an accident. Claims he has 30yrs of expirience but sounds li good to harass and accused us of a scheme when our car was legaly parked and involved in an accident. Claims he has 30yrs of expirience but sounds like rookie when it customer service. More

as cancer patient and with less than 4 payments left i get nothing but hassled from this guy joe .i asked for a simple pay off quote cant even tell me that dont want to speak to the guy. very condescendin get nothing but hassled from this guy joe .i asked for a simple pay off quote cant even tell me that dont want to speak to the guy. very condescending .he does not seem to have trouble about calling about payments soon as i get a final price of what i owe don't need to speak to him a simple voice mail would be good enough. More

GSAC is the WORST dealership I have ever dealt with. Rina is so rude!!! She says that if I return her calls she can help me out. That is xx. All they want is the money. These people start to call you a day a is so rude!!! She says that if I return her calls she can help me out. That is xx. All they want is the money. These people start to call you a day after the payment is due and they start sending you letters in the mail. They start sending out people to your house looking for you. That is what they do to me. My account is not even a month past due and I have calls after calls and they start calling my references and send people to my house to look for me. I am the most a few weeks late on my car payments. I don't call them because they are so RUDE!!! Especially Rina. She is horrible. More