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Greene Ford Company - Service Center

Gainesville, GA

4.6
314 Reviews

314 Reviews of Greene Ford Company - Service Center

Sort by
April 21, 2022

Best dealership. Best customer service. We love this dealership and the people and the service is just the best. More

by ABCPAWN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2022 -

Greene Ford Company responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Blain Latty Service Manager blainlatty@hotmail.com

Helpful
April 21, 2022

Very friendly and efficient service! Very accommodating. Everyone knew their jobs and the transaction was smooth. More

by COLUMBIAGMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Gurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lori Cook, Grover Young
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Apr 22, 2022 -

Greene Ford Company responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Blain Latty Service Manager blainlatty@hotmail.com

Helpful
April 20, 2022

Highly recommend dealer, they get you in and out I a timely manner and keep you informed of the status of repair More

by CLRHARRYdawg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Webster was my salesman
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Apr 21, 2022 -

Greene Ford Company responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Greene Ford Company! Blain Latty Service Manager blainlatty@hotmail.com

Helpful
April 13, 2022

Dropped car off before they open using the night drop off box. They had my car ready before lunchtime. Just was having regular maintenance, but they do it at a fare price. Very happy with their maintenance d More

by DWILLIAMS31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2022 -

Greene Ford Company responded

Thanks for sharing your thoughts about your experience with Greene Ford Company. We appreciate your business and hope to see you again soon! Blain Latty Service Manager blainlatty@hotmail.com

Helpful
April 12, 2022

Service was timely, quick and very efficient. Facilities were clean and staff/employees were outstanding. More

by whilarry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service person was JD. Don’t know last name.
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Apr 12, 2022 -

Greene Ford Company responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Greene Ford Company. Blain Latty Service Manager blainlatty@hotmail.com

Helpful 1
April 05, 2022

Friendly courteous quick friendly price valued service is what this location offers. Very professional, and the location is clean. More

by jprose513
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
4.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 06, 2022 -

Greene Ford Company responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Blain Latty Service Manager blainlatty@hotmail.com

Helpful
March 29, 2022

I love Greene Ford! They are always accommodating and professional. Hard to find such quality customer service these days and they never disappoint. More

by clarkstown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2022 -

Greene Ford Company responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Blain Latty Service Manager blainlatty@hotmail.com

Helpful
March 23, 2022

Very good people from Grover in sales,Jason in finance to JD and the gang in service they are all efficient and friendly. More

by ashleywithasg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grover Young
Report | Print
Mar 24, 2022 -

Greene Ford Company responded

Thank you so much for your excellent review, Ashley! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Greene Ford Company. Please don't hesitate to reach out if you need anything else. Blain Latty Service Manager blainlatty@hotmail.com

Helpful 1
March 21, 2022

Been on hold for 5 minutes and finally someone answers! ! And finally Steve picks up and says, How can I help you? WOW what a pleasant greeting! I explain and with a unpleasant voice tells me price. Wha More

by Whall5006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve
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Apr 07, 2022 -

Greene Ford Company responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Michael Greene General Manager Michael.Greene@greeneford.net

Helpful
March 10, 2022

Work is done as promised and they usually get it finished quickly. I highly recommend them for service More

by TB
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
4.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2022 -

Greene Ford Company responded

Thank you! Blain and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Greene Ford Company. Blain Latty Service Manager blainlatty@hotmail.com

Helpful
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