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Greene Ford Company - Service Center

Gainesville, GA

4.6
314 Reviews

314 Reviews of Greene Ford Company - Service Center

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February 13, 2024

Service Department was great to work with … took car in for recall work and they went above and beyond and took car of all recalls and informed me that there is one outstanding that does not have a fix jus More

by cyndeecox13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Feb 13, 2024 -

Greene Ford Company responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Cyndee, and look forward to your next visit. Blain Latty Service Manager blainlatty@hotmail.com

January 25, 2024

No problems at all with them on service Would like them to clean car better before customer pick up (seat cover, floor cover) More

by stevewarlick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark in service
Jan 26, 2024 -

Greene Ford Company responded

Thanks, Steve, for sharing about your experience with Greene Ford Company. We appreciate your business and hope to see you again soon! Blain Latty Service Manager blainlatty@hotmail.com

January 22, 2024

Service department very knowledgeable to any issues that I have had. Courteous and efficient staff More

by TFLINDSEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Dodson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Greene Ford Company responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Blain Latty Service Manager blainlatty@hotmail.com

January 15, 2024

The Momma Mobile needed scheduled maintenance and Greene Ford’s Service Department took care of everything. Easy scheduling, drop off and pickup service, plus all necessary items complete by a factory trai More

by LegacyDentist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Dodson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Bullister, Ms. Medina
Jan 15, 2024 -

Greene Ford Company responded

We are very happy to hear Steve, Blain, and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Blain Latty Service Manager blainlatty@hotmail.com

January 10, 2024

I needed The Works package done and new tires for my old truck, but I didn’t need to look any further than the Greene Ford Service Department. Time and again they’ve provided my family the best deal on tir More

by LegacyDentist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Dodson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Bullister, Ms. Medina, and Mr. Garcia (Tech)
Jan 10, 2024 -

Greene Ford Company responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Steve and our team and don't hesitate to let us know if we can be of further assistance. Blain Latty Service Manager blainlatty@hotmail.com

December 19, 2023

Everyone has been professional and courteous. The service was done efficiently and I have had no problems. More

by robert4780
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark in Service
Dec 19, 2023 -

Greene Ford Company responded

Robert, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Greene Ford Company, we look forward to having you as a valued customer for many years to come! Blain Latty Service Manager blainlatty@hotmail.com

December 18, 2023

Great service and a friendly staff. great job in keeping me updated with the status of my repair. More

by BLAINLATTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Dodson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Greene Ford Company responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Greene Ford Company, we look forward to having you as a valued customer for many years to come! Blain Latty Service Manager blainlatty@hotmail.com

December 01, 2023

This visit was for regular service and recalls. They were friendly and accommodating and finished within a reasonable time. I plan to continue using them. More

by cainbarry49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Dodson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2023 -

Greene Ford Company responded

We are very happy to have provided you with a positive experience. We sincerely value your business and look forward to your next visit. Blain Latty Service Manager blainlatty@hotmail.com

December 01, 2023

i scheduled a 60k service for my super duty several weeks in advance and arranged to leave the vehicle first thing in the morning for the entire day. I was told this could all be done that day. I dropped of More

by laniermechanic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Dodson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Greene Ford Company responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Blain Latty Service Manager blainlatty@hotmail.com

November 22, 2023

Steve in service is always wonderful. Never disappointed. Main reason I stay with Ford. Service is very important when owning a vehicle More

by lgaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve in service
Nov 23, 2023 -

Greene Ford Company responded

Thank you for choosing Greene Ford Company. Your feedback and rating mean a lot to us. We're glad Steve was able to help, and we hope to see you again! Blain Latty Service Manager blainlatty@hotmail.com

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