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Greenville Pontiac Buick GMC

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14 Lifetime Reviews

3110 Interstate Highway 30, Greenville, Texas 75402 Directions
Sales: (8006) 936-4512

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14 Reviews of Greenville Pontiac Buick GMC

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March 27, 2010

"Recently purchased a new Buick Enclave at Greenville..."

- Griffen68

Recently purchased a new Buick Enclave at Greenville Pontiac Buick GMC. Shopped at several Dallas Ft. Worth area Buick dealers and seemed to get nowhere. Found Greenville Pontiac Buick GMC on the web. Got a great quote from their internet team and when I got to the store, I saw that they had an amazing inventory too. I love this Enclave….it is beautiful! The guys here are the nicest people you will find at a car dealership. The financing was the easiest I’ve seen too. They helped me out with that process as well. I hate that I wasted so much time with Dallas / Fort Worth Buick dealers when I could have driven to Greenville and did it cheaper and easier from the beginning.

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Recommend Dealer
Yes
Employees Worked With
Internet Sales Manager
March 02, 2010

"I just took delivery of my new Pontiac G6. Well it’s..."

- BobStevens

I just took delivery of my new Pontiac G6. Well it’s actually for my daughter! And boy is she ever happy! It seemed like the G6 is the only car she ever wanted since it came out. Now that Greenville Pontiac Buick GMC is forced to blow them out, we could get one at a stupid good price! For the past year it seems, we’ve been shopping all over North Texas for the right G6 at the right price and payment, not including getting the right deal on her old car for trade. We must have visited every New Pontiac Dealer in the Greater Dallas Fort Worth area, not to mention some used car only shops. My goodness what frustration that was for me!!! Well, I guess all of the car gods got together on this one, because we were able to put the deal together with ease on this G6 at Greenville Pontiac and it sure does feel nice! Could have saved lots of driving and frustration if I’d just come here in the first place!

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Recommend Dealer
Yes
Employees Worked With
Dan
March 01, 2010

"I just bought a Pontiac G8 at Greenville Pontiac Buick..."

- dustinc

I just bought a Pontiac G8 at Greenville Pontiac Buick GMC. This car is cool! I could not be happier with it. As far as the dealership, I could not be happier with them either. They really know how to take care of their customers. You don’t always know what to expect when you walk into a car dealership…but I felt completely at ease at Greenville Pontiac Buick GMC. I did not find the salesman pushy at all. They really took care of me… answered all my questions, got my financing taken care of, and had my car ready to go right on time. I will definitely recommend Greenville Pontiac Buick GMC to my friends and family.

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Recommend Dealer
Yes
Employees Worked With
Jon
August 11, 2009

"My husband is an active duty member of the the United..."

- caren

My husband is an active duty member of the the United States Navy currently deployed overseas.(22 years and still going strong) I am a homemaker raising our two boys alone while he is serving the U.S.. We needed to purchase a vehicle while he was away. I found a vehicle that we were interested in across state lines. I called the dealership and informed them that first, I was calling from another state, and second, that I needed to have joint ownership of the potential vehicle due to the fact that there are certain rights that active duty members are eligible for, not to mention the fact that entrance onto certain bases required his name on the registration. I was armed with a "Special Power of Attorney" that provides legal documentation from my husband to conduct business as if he were present. The Greenville Dealership would not accept this document. We then tried for 2 days to obtain a physical address for my husband so the contract could be Federal Expressed to him so his signature could be on it, but due to the fact that this posed a security threat, not to just my spouse, but to all the men serving beside him, that was not an option. As a last resort, the salesman, David Payne, told me I could purchase the vehicle in my name only, and when I came home, I could call GMAC Finance division and have my husband added after the fact. At this point, the salesman, David Payne, the Finance Manager, Brantley Burns and I had all made huge collaborative efforts to meet my needs at the dealership level. We had been communicating for a total of 5 days,almost all pertaining to just how to get my husbands name on the title/registration. All of our conversations were professional and friendly, so I had absolutely no reason not to believe the information they gave me. David even provided me with the phone number to GMAC. It was not the ideal situation, but as I said before, we had all made huge efforts to make this a done deal, so I decided to give Greenville my business. HUGE MISTAKE!!!!! I called GMAC as instructed and found that in order to include my husband on the contract, the brand new vehicle just a few days old, and financed at zero percent after forfeiting all the cash back incentives, would have to be refinanced at now a used car rate. Are you kidding me? Why wasn't this information provided to me so I would have been able to make a reasonable decision? I'll tell you why. Now that I have my 20/20 hindsight, I am completely 100% sure that they said what they had to say and left out just enough information to make a sale. What infuriates me more than anything is that a GM vehicle was not our first choice, but as proud citizens of this great nation, we decided to purchase one to do our small part to help save the company and stimulate the economy. I have tried in vain through GM's customer service center to get some assistance. They have no authority over privately owned dealerships and can only act as mediators and information takers. I was informed today that the contract is binding and that there is nothing that they can do other than offer refinancing. It is funny how as a homemaker, with absolutely no income at all, GM would sell me a car. It is no surprise at all that they are in the state they are with stupid decisions like this. I have a simple solution that hurts no one and strenghtens the contract. Rewrite the contact as originally done with just one difference.....include the person who is ultimately PAYING for the vehicle. As it is right now, we are unable to conduct business as usual for we cannot obtain the proper certification to get the vehicle to my husband's place of employment. So thank you Greenville Pontiac Buick GMC for selling me a vehicle with misinformation that is of absolutely no value to us as an active duty family. The unusually bad review is given based on my entire experience with Greenville and not the fake friendly communication of the initial sale. The motto that was expressed to me is that Greenville's service does not stop at the door after the sale of a car. I am here to tell you that it definitely does. I am going to use every means available to mankind(billboard,newspaper,radio,smoke signals,morse code) to let every citizen know just what kind of operation Greenville Pontiac Buick GMC is running.

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Recommend Dealer
No
Employees Worked With
David Payne, Brantley Burns
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