Yesterday, I bought a Honda Pilot Elite from Greenwich Honda. Chris Paranzino, who is the General Sales Manager, was the reason I bought this vehicle at Greenwich Honda. In my almost fifty years of buying vehicles I have never experienced such outstanding professional service as that which was provided by Chris and his team. Chris Introduced me to the Honda family of vehicles and gave me all the information necessary for me to make a logical decision about what vehicle to purchase based on my needs and requirements. His professionalism, courtesy, friendliness, and expert knowledge of the Honda products was absolutely outstanding. Candidly speaking, Chris Paranzino has been the best customer relations and sales person I have ever had the pleasure to work with in my career. Chris is an exemplar for all dealership personnel to follow and emulate for customer relations, courtesy, and professionalism.
Lucas, Joe and Lou Piccorillo are part of Chris’s team who put the final touches on professionalism and courtesy. These gentlemen provided all the nuances of the vehicle before you leave the showroom and ensure the customer leaves with all the information and support necessary. Everything was very transparent, simple, and efficient.
Too often people discuss a negative experience and forget about those most memorable occasions that we experience with true professionals. Chris, Lucas, Joe, and Lou provided one of those most memorable experiences for me and I wanted to take the time and write this review to recognize them for their great outstanding work and professionalism.