Greg May Honda - Service Center

I purchased a Honda CRV in February. The attention, responsiveness, and desire to go above and beyond brought me back in March to buy a Ridgeline. Greg May Honda will be getting my bus The attention, responsiveness, and desire to go above and beyond brought me back in March to buy a Ridgeline. Greg May Honda will be getting my business for quite a while. More

The service was completed on time, and all personnel that I encountered were courteous and helpful. I encountered were courteous and helpful. More

Service invoice did not include a coupon ($50) I presented at the time of service. Christina explained that my bill was adjusted by removing ($50) in charges before I saw the bill. I have been bur presented at the time of service. Christina explained that my bill was adjusted by removing ($50) in charges before I saw the bill. I have been burned at other dealerships with coupons not amounting to anything by padding the bill. I would recommend indicating discounts on the invoice or allowing customers to present coupons at the time of payment. More

I took my car in for an oil change & it didn't take long at all. A service technician programmed a station on my radio, free of charge. They are nice people there & I would recommend them. at all. A service technician programmed a station on my radio, free of charge. They are nice people there & I would recommend them. More

All employees are very friendly and helpful in trying to help fix car problems when they arise help fix car problems when they arise More

Everyone was great! Friendly! Very helpful! Dalton Turner is the man!! He helped find my new vehicle and made it work out!! Friendly! Very helpful! Dalton Turner is the man!! He helped find my new vehicle and made it work out!! More

I had no idea it would take all day. Ruined my one day off. The waiting area is tiny, and the chairs are very uncomfortable. Plus, I've only been to service centers that greet customers Ruined my one day off. The waiting area is tiny, and the chairs are very uncomfortable. Plus, I've only been to service centers that greet customers at their car, which made this one confusing and even more time consuming. I would rather go outside of Honda or travel far outside of Waco. More

Went in for a key battery replacement that turned into a two hours ordeal. Got a new key but old key still not working right. two hours ordeal. Got a new key but old key still not working right. More

The staff was amazing. as per usual. The wait time was cool The popcorn was delicious as per usual. The wait time was cool The popcorn was delicious More

I scheduled my appointment online, which is my usual way of getting maintenance done on my car (just oil change and tire rotation). This time when I walked in I was promptly notified I am not able to stay i of getting maintenance done on my car (just oil change and tire rotation). This time when I walked in I was promptly notified I am not able to stay in the waiting area, which is what I typically did. The staff member offered me a ride in the shuttle, but I live too far away and didn’t have a ride otherwise so I told them I would be sitting in the lobby. I was able to locate a ride after sitting for about an hour. When I spoke with a staff member in regards to my car, oil was changed but they refused to rotate tires because “there was not a point in it” because my tires would need to be replaced “soon”. I asked them twice to rotate before they agreed. Needless to say, I like my Honda but I will not be returning to the dealership for maintenance. Thankfully, there is now a message online stating customers will need to have a ride if the appointment is scheduled online so hopefully this will change. However per staff, if you call and make an appointment then you are able to wait in the lobby. More