Grieco Acura

These people are absolute crooks. We bought a used 2005 MDX and a week later the thing was already falling apart. It had suspension issues, and was in need of a new transmission. They told us one of their MDX and a week later the thing was already falling apart. It had suspension issues, and was in need of a new transmission. They told us one of their employees had been driving the car for 2 months before they put it on the lot for sale so all the problems were well known yet undisclosed. We even pointed out the issues on the test drive and they assured us "everything would be taken care of". We picked it up 3 days later and right away on the ride home we knew something was wrong. We called within 4 days to get it repaired. They told us "if we wanted a new car we should have bought a new car." What are they trying to say? After 5 years Acuras are bad cars and it's our fault for wanting to buy one? I thought this was a luxury brand. It's not about new vs. used, it's the fact that they hid from us serious issues the car was having and then left us in the dust when they got caught. You can bet they'll be busy in the next few weeks with our lawyers. Just stay away from this place, especially greased up Tim with his sunglasses on and his equally sleazy father the GM. More

Great experience through every part of the trade-in, purchase, and pick-up of my new vehicle. Every employee that we came in contact with was very professional, knowledgable,and friendly. This was my s purchase, and pick-up of my new vehicle. Every employee that we came in contact with was very professional, knowledgable,and friendly. This was my second purchase from First Acura and I wouldn't hesitate to return in the future. More

I was on the market for a new vehicle and visited several dealerships and First Acura of Seekonk was the most knowledgable of their vehicles compared to others and Tim Volpi took me for a test drive in the n dealerships and First Acura of Seekonk was the most knowledgable of their vehicles compared to others and Tim Volpi took me for a test drive in the new 2010 acura Tsx and what an experience the car gave me , I had to purchase it , Tim Volpi was an excellent salesman I would most definately reccommend the freinds and family to First Acura of seekonk , Most thanks to Tim Volpi and Bob Volpi for all thier help. Sincerly, Sherry More

My experience at First Acura in Massachusetts was an excellent one. Not only was the General Manager Robert Volpi extremely welcoming and kind, but he was very helpful in my purchase of a used Acura TL. excellent one. Not only was the General Manager Robert Volpi extremely welcoming and kind, but he was very helpful in my purchase of a used Acura TL. My sales associate, Tim Volpi, was very clear, informative and friendly. My experience at First Acura was great and I plan on referring all of my friends and family to First Acura in the future. More

This is my second experience purchasing a vehicle from First Acura. I continue to be impressed by how quickly and friendly the staff is and what a great relationship sales and service have. I purchased First Acura. I continue to be impressed by how quickly and friendly the staff is and what a great relationship sales and service have. I purchased a used TL in 2008 and at that time I could not believe any dealer could make purchasing a car such a satisfying experience. My experience yesterday, upgrading to a used RDX was even better than that is possible. Staff is friendly, responsive, and most obvious, a really good team. What was impressive is that the GM was on the floor, meeting customers, and supporting his team. My sales rep, Tim, did a great job listening to my needs and putting together a very reasonable package and made sure I could leave with the RDX that night!!! What a great partner! I also have extensive experience using First Acura service (at least since 2006) and they are the reason I continue to purchase Acura vehicles. More

Bad customer service, very unprofessional, who lie and just want your money. My car was sold to me with problems, that were not fixed as they should have been. I was given the run around several times, a just want your money. My car was sold to me with problems, that were not fixed as they should have been. I was given the run around several times, and my concerns were not addressed. I am very dissapointed and will be paying on a vehicle that could be unsafe for myself and family. Do not trust them. More

I have purchased many vehicles in my life and I never purchased from the same dealer twice due to customer service, price, ease of sale etc... I purchased my latest vehicle from First Acura and I WILL b purchased from the same dealer twice due to customer service, price, ease of sale etc... I purchased my latest vehicle from First Acura and I WILL be purchasing from there in the future. I decided to start my shopping online this time and out of all the dealers I emailed, David Williams at First Acura was by far the most knowledgeable and professional Manager I encountered by a landslide. I had many questions and David always responded quickly and efficently. I came in after a few emails and after driving a couple of vehicles, I worked with a great salesperson, finance manager and tech manager. This was the easiest and most pleasant buying experience I have had in a very long time. I am enjoying my new Acura and I will be telling my family and friends about the great experience I had at First Acura. Thank you More

Bill was very patient and helped us make the correct decision for our family and our budget. I would recommend First Acura to anyone for quality of service and professionalism from start to finish. Se decision for our family and our budget. I would recommend First Acura to anyone for quality of service and professionalism from start to finish. Service department is also a wonderful asset to the company. More

First and foremost, I wanted to take the time to thank First Acura of Seekonk for helping me find the perfect vehicle! I am a customer that has been shopping for quite some time and not only did First Ac First Acura of Seekonk for helping me find the perfect vehicle! I am a customer that has been shopping for quite some time and not only did First Acura place me in a vehicle that I have been searching for but with honesty and gratitude. With a difficult schedule and living in NH, I found that searching for a vechile on my weekends off was hard to do but with a phone call away to First Acura, they made it happen in no time! Great customer service, I would recommend this dealership to anyone! Thanks First Acura..now I'm driving in style! :-) Lindsey More

I have never in my life experienced such poor customer service! I went in to buy a vehicle wasnt sure if I wanted a car or SUV. I had a Capital One approval letter my financing already in place and was mo service! I went in to buy a vehicle wasnt sure if I wanted a car or SUV. I had a Capital One approval letter my financing already in place and was more than ready to drive away in one. I was looking at 3 differnet vehicles I test drove 2 of them with a gentleman that clearly did not want to be there on Sunday. I was asking questions regarding tires that seemed low, 4 wheel drive etc... All I received for responses from the salesman were 1 word answers. We get to the 3rd vehicle he tells me the battery is dead so I say why cant you jump it and he told me we didnt have the time nor could he get access to the jump box. THIS IS A DEALERSHIP!!!! you would think that someone would have had jumper cables. And thats what I told him he then proceeded to walk away from me.I then went in asked for a manager who gave me an even worse attitude. And he told me that he found it hard to believe what I told him and walked into the building telling me to come back another day and walked away. I should have read all of the reviews before wasting my time. More