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Griffin Ford Fort Atkinson - Service Center

Fort Atkinson, WI

4.6
1,084 Reviews

1,084 Reviews of Griffin Ford Fort Atkinson - Service Center

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November 18, 2023

Fantastic Dealership. Even better,Service Advisor. CHRIS KERN was friendly, knowledgeable and professional! Very nice working with him. CHRIS was up front about work neede More

by CARMELOBAGLIERI191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Other Employees : CHRIS KERN FIVE STARS
November 16, 2023

The dealership was clean and inviting I will definitely be using this dealership again. Everyone was very kind. More

by ellissag1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Bingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2023

They got me in promptly on their schedule. The appointment went smooth and was completed in the amount of time they anticipated. More

by BadgerBMW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Bingham
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2023

Great company good people. Trustworthy and i will return for help with my car. Thanks More

by Eir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maynard Heger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Bronson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2023

Scheduling was easy. The staff was pleasant. They my service done in a timely manner. Can recommend. More

by marquezsig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Bingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Liebman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Seichert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Bronson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2023

Griffin Ford Fort Atkinson always has the best service. The staff is friendly and attentive More

by 07RDX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Chady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Childers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Jeffery, Ayden Jeffery, Chris Kern
November 11, 2023

Pleasant as always. Professional while personable. Never leave the dealership not feeling good about the experience I had. More

by BUROW2015
Recommend Dealer
Yes
November 08, 2023

Dustin in sales did a wonderful job, I was very impressed with my experience purchasing a new vehicle. More

by accounting
Recommend Dealer
Yes
Employees Worked With
Dustin Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2023

They did not fix my problem, only made it worse. When we called to bring my vehicle back in, they could not get me back in for 3 weeks. More

by melissaannmcmillan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not know the name
Nov 02, 2023 -

Griffin Ford Fort Atkinson responded

Hello melissaannmcmillan, Thank you for taking the time to speak with our executive management team. We genuinely appreciate your feedback and are committed to addressing your concerns promptly. We understand the inconvenience you've experienced, and we're truly sorry for the initial setback. Rest assured, we are taking this matter seriously, and we've made it our top priority to ensure a swift resolution. In order to minimize any further inconvenience for you, we'll arrange to pick up your vehicle, so you won't have to make the trip. Additionally, if your situation requires immediate overnight attention, we'll provide you with transportation and expedite the process. Your satisfaction is paramount to us, and we are dedicated to delivering the service you deserve. We'll work diligently to ensure that your next visit is a positive and hassle-free experience. Thank you for your patience and for giving us the opportunity to make things right. We look forward to serving you better in the future.

October 31, 2023

They got my appointment made for time and day that worked for me. They got work done in good time and it runs so smooth now. High recommended! More

by laceydb13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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