Griffin Ford - Service Center

Service work completed n Thu, Jul 25a The service performed on my 2015 Ford Escape was completed as requested, was completed on time and performed to my satisfaction. Griffin Ford Linco The service performed on my 2015 Ford Escape was completed as requested, was completed on time and performed to my satisfaction. Griffin Ford Lincoln Mercury in Waukesha, Wisconsin is the only location that I will allow to perform any and all service on my vehicle. I highly recommend them for all of your automotive needs. More

Good customer service When the service was taking a long time due to unforeseen challenges with my car they offered me a loaner vehicle so I could get my other stuff done a When the service was taking a long time due to unforeseen challenges with my car they offered me a loaner vehicle so I could get my other stuff done and not waste my entire day. More

Good job My time with Griffin Ford is time well spent. Problems are handled with skill and professionalism. Service is number one, people are helpful and willi My time with Griffin Ford is time well spent. Problems are handled with skill and professionalism. Service is number one, people are helpful and willing to help. More

My salesman was so very nice, & explained everything. I have always had excellent service there! I accidentally got there an hour early, & was told that they would try to get the cat in as soon as possibl I have always had excellent service there! I accidentally got there an hour early, & was told that they would try to get the cat in as soon as possible. They did 45 minutes earlier than my appointment. More

Service Starve A knew I was in a bind due to recent tornados. He was able to assure me and delivery on a promise that I would be provided transportation no Starve A knew I was in a bind due to recent tornados. He was able to assure me and delivery on a promise that I would be provided transportation no matter how long repairs would take. Steve went above and beyond. Thx More

Good Emergency Service My truck broke a tie-rod mid-morning on my day off. The repair shop couldn't guarantee same-day service because the suspension specialist had already My truck broke a tie-rod mid-morning on my day off. The repair shop couldn't guarantee same-day service because the suspension specialist had already left about noon. But they called with the estimate about 2 hours later, and had the truck ready to pick up before 6:00 PM! Good service and accurate estimate made the experience as painless as possible. Definitely would recommend this service center (it is my usual go-to repair shop). More

Professional, friendly service that's reasonably price. Took my vehicle into the shop right in time. Directed me to the spacious, comfy, wifi equipped lounge where TV, reading material, free refreshments Took my vehicle into the shop right in time. Directed me to the spacious, comfy, wifi equipped lounge where TV, reading material, free refreshments and snacks were all available. Had "The Works" package done - synthetic blend oil & filter change, tire rotation, inspection and fluid top offs. They also plugged a slow leaking tire for me. I was in and out in less than an hour. Sadly, I had to return for my lug key. The technician forgot to put it back in my vehicle. I should have double checked before driving home. I called to have it set aside and the Service Advisor gave me a certificate for my next visit. Couldn't be happier. More

Always friendly and understanding The staff, Steve and Jeff especially are always friendly and patient as I try to describe issues with my vehicles. They never discount or doubt any of The staff, Steve and Jeff especially are always friendly and patient as I try to describe issues with my vehicles. They never discount or doubt any of my descriptions and have taken personal time to test drive my vehicle when needed. Thank you Griffin service department! More

Great service experience Steve was very thorough and friendly. Quick service. I will be taking my car here for service again for sure. Thx again for the wonderful experience a Steve was very thorough and friendly. Quick service. I will be taking my car here for service again for sure. Thx again for the wonderful experience at your dealership! More

The Hub took care of me and my suv. The rating I gave them was for the timely and efficiency of their service. My salesman was very courteous and helpful. I weould recommend this dealers The rating I gave them was for the timely and efficiency of their service. My salesman was very courteous and helpful. I weould recommend this dealership to anyone. More