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Griffin Jefferson Chrysler Dodge Jeep RAM - Service Center

4.8

62 Lifetime Service Reviews

1121 S. Main St., Jefferson, Wisconsin 53549

62 Reviews of Griffin Jefferson Chrysler Dodge Jeep RAM - Service Center

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November 13, 2018

"Very professional"

- jtownusa

Very good service, from checking in to being finished.price came in under estimate. Appreciate free car wash, Took even less time than estimated. Glad to see Griffin take over this dealership in my hometown

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Nunez-Morales
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 15, 2018 -

Griffin Jefferson Chrysler Dodge Jeep RAM responded

And, we are glad to be here! Thank you for your business and for the kind review of your experience at our newest Griffin dealership. We want to help so please let us know how we can serve you again in the future. Take care.

November 11, 2018

"Oil change and tire rotation"

- QUILLY1965

Friendly staff. On time service and they always inform of anything found on inspection and ask if I want these items addressed before just doing them. Reasonable pricing. Free car wash. Good cookies. Thanks!

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Customer Service
Quality of Work
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Recommend Dealer
Yes
Employees Worked With
Chris Wurslin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Danelle Carlson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jeff Skaife
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 12, 2018 -

Griffin Jefferson Chrysler Dodge Jeep RAM responded

Thank you for taking the time to leave us your feedback. Griffin certainly appreciates it. Our team strives to deliver an outstanding and efficient experience to our service guests. And, we are so glad you felt that. Take care.

November 05, 2018

"easy to do business here"

- BLCASE

Went in for a 42 month check. Bought my oil change pkg. Everything checked over for winter. Done in no time flat. AND COOKIES!!!!!! Bonnie Case

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Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Danelle Carlson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 01, 2018

"Window "

- CORISSA.URBAN

My rear window was leaking. The service dept resolved the issues quickly. My Jeep was clean and leak free when it was returned to me.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Chris Wurslin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Joe dricken
Nov 02, 2018 -

Griffin Jefferson Chrysler Dodge Jeep RAM responded

So happy you could get in before winter to take care of this problem. Thank you for choosing Griffin for your service! We wish you all the best and value your business.

October 31, 2018

"Tire patch and oil change"

- Danielle

You guys came to my work to pick up my car to do a tire patch repair which was so helpful! After they had my car at the shop Edgar called to say I was close to needing an oil change and offered to have it done while I was there. Again super helpful and saved me a trip of having to go there for an oil change! Thanks for going above and beyond!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Nunez-Morales
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 30, 2018

"Service experience"

- Garyk

Griffin Dodge handles my oil change and software updates well. Additionally, they were nice enough to adjust the fit of a bumper panel that was not originally part of the scheduled work. Much appreciated.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Nunez-Morales
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 30, 2018

"Oil Change and Tire Rotation"

- shelleybnavis

People there have always been so kind and helpful to me. They are patient in answering questions and accommodating if I ask for a loaner vehicle or a ride somewhere while they work on my vehicle. I love the free cookies and car wash too!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Danelle Carlson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Edgar Nunez-Morales
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 30, 2018 -

Griffin Jefferson Chrysler Dodge Jeep RAM responded

Thank you very much for your review of your experience at Griffin. We certainly appreciate it, as we do customers like you! Please let us know if we can be of any further assistance down the road.

October 22, 2018

"Recall service"

- shelleyfox

All staff were pleasant and helpful. I was told the repair would take and hour. I waited maybe 45 min. The facility was very clean.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Nunez-Morales
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Reception in service
October 22, 2018

"Service always excellent. "

- 12ram

I stopped in without an appointment and they got me in right away. The service advisors are always on top of everything my truck needs. The technicians always get my concerns addressed properly.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Nunez-Morales
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Mark Haberkorn
October 18, 2018

"Service Center"

- Aaronp13

Friendly people, great service. Very clean service area. The oil change prices are way more competitive than the dealership in Janesville where I bought my vehicle

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Danelle Carlson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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